Driver Operation Specialist

inDrive is an international ride-hailing service.

We're hiring a Driver Operations Specialist to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.

What you will do:

• Build & maintain healthy supply in cities
• Carry out Csat/Psat activities, driver research & survey activities
• Support cross functional teams - GTM, marketing, legal, GR teams
• Manage large fleets for acquisitions & retentions
• Conduct market share analysis & create plans to improve our footprints in the market
• Search, hire & retain offline & online recruiters
• Build relationships with local authorities for effective supply mgmnt.
• Build GTM strategies to on-board new and active drivers
• Take ownership of different new projects & initiatives to drive brand name in the market
• Identify supply gaps within different areas and establish new channels of acquisition
• Extensive travel to different cities within country to manage on-ground operations

What we expect from you:

• Minimum 5 years of relevant experience in a fast paced environment
• Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
• Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
• You are a Go-getter with the ability to solve & handle multiple projects simultaneously
• Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
• Excellent written and verbal communication skills
• Strong understanding of supply ecosystem in a consumer tech environment
• Startup experience is a must

Working terms:

• Hybrid work schedule
• Unlimited opportunities for professional and career growth, regular external and internal training from our partners
• The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
• Initial training
• Probation period up to 3 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

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