Driver Onboarding Executive

Company Description

BookTranspo is building India’s first Unified Transport Gateway that connects local, intercity, and cross-border logistics through a single platform. We simplify goods movement for SMEs, manufacturers, transporters, and everyday users with fast, reliable, and GST-compliant deliveries. BookTranspo provides end-to-end support including real-time booking, driver assignment, live GPS tracking, automated digital billing, and invoicing. We serve a diverse clientele including SMEs, B2B brands, local businesses, and individuals, making logistics operations seamless through our intelligent system. Currently operational in Hyderabad, we are expanding across major trade corridors in India.

Role Description

This is a full-time on-site role for a Driver Onboarding Executive based in Hyderabad. The Driver Onboarding Executive will be responsible for coordinating and managing the onboarding process for new drivers across multiple vehicle categories, including 2-wheelers (scooters), Tata Ace pickups (8ft, 9ft, 14ft, 17ft), and tempo trucks. Daily tasks include on field work, verifying driver documentation, providing orientation and training on BookTranspo’s platform, addressing driver inquiries, and ensuring that all drivers meet operational, safety, and compliance standards. The role requires strong interpersonal skills to effectively communicate with drivers and other stakeholders.

Qualifications

Strong communication and customer service skills

Familiarity with 2-wheeler, pickup, and tempo vehicle operations

Knowledge of required driver documentation (license, RC, permits, insurance, etc.)

Excellent organizational and training capabilities

Ability to work on-site in Hyderabad and manage multiple onboarding tasks efficiently

Experience in logistics, transportation, or driver onboarding is a plus