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Atlas Systems
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Dot NET Production Support Engineer

Dot NET Production Support Engineer

Atlas Systems

2 - 7 years

1 - 3 Lacs

Bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

Performance tuning Application support IIS Production support Debugging Healthcare Windows Stored procedures Information technology SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Atlas Systems:

Atlas Systems Inc. is a global software solutions company headquartered in East Brunswick, NJ. Since 2003, we ve delivered innovative products and services across Governance, Risk & Compliance (GRC), Healthcare, Technology, Procurement, and Enterprise Platforms to Fortune 1000 clients worldwide.

Explore our offerings at www.atlassystems.com.

Please click on the link below to apply for this position:

https: / / atlas.bamboohr.com / careers / 457

Production Support Engineer (VB.NET/ASP.NET, SQL Server)
Location: Bangalore (In-Office) Experience: 2 Years Job Type: Full-Time / Shift-Based Department: IT / Application Support

Job Summary:
We are looking for a proactive and technically sound Production Support Engineer with 2 years of experience in VB.NET, ASP.NET, and SQL Server. The role involves supporting critical business applications, handling incidents, troubleshooting issues, and ensuring application stability in a production environment. This is a full-time, shift-based role located in Bangalore (work from office).

Key Responsibilities:
Provide L1/L2 production support for VB.NET and ASP.NET applications.

Monitor system and application logs to proactively identify and resolve issues.

Analyze and troubleshoot SQL Server issues including queries, stored procedures, and performance tuning.

Respond to incidents, service requests, and change requests within defined SLAs.

Work closely with development, infrastructure, and QA teams to resolve application-related issues.

Participate in shift rotations and on-call support as per team schedules.

Maintain knowledge base and support documentation for recurring issues.

Required Skills & Experience:
Minimum 2 years of experience supporting VB.NET and ASP.NET applications.

Solid hands-on experience with SQL Server writing/debugging queries, stored procedures, performance optimization.

Familiarity with IIS, Windows Server environment, and application configuration.

Strong problem-solving and troubleshooting skills.

Experience with ticketing systems like JIRA, ServiceNow, or equivalent.

Good communication skills and ability to coordinate with cross-functional teams.

Preferred Qualifications:
Exposure to 24x7 production environments.

Awareness of ITIL processes (incident, problem, change management).

Shift Details:
Night shift and weekend support (as per business need).

Availability for on-call support during off-hours when required.

Education:
Bachelors degree in Computer Science, Information Technology, or a related discipline.

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Atlas Systems

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East Brunswick New Jersey

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Dot NET Production Support Engineer