1683 Domestic Process Jobs - Page 7

We are looking for a motivated and customer-focused Call Centre Executive / Telecaller to join our customer support team. The ideal candidate will be responsible for handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls in a professional manner. Provide accurate information related to products, services, orders, and support requests. Record customer interactions, complaints, and feedback in CRM systems. Escalate unresolved issues to the appropriate internal teams. Follow communication scripts and standard operating procedures (SOPs). Meet daily/weekly/monthly call and service targets. Maintain a positive, empathetic, and professional attitude toward customers at all times. Stay updated on company products, services, and policies. Requirements: Minimum qualification: 12th pass or graduate in any discipline. Proven experience in a call centre or customer service role is a plus. Good communication skills in [Hindi/English/regional language as per requirement]. Basic computer knowledge (MS Office). Ability to handle pressure and meet targets. Polite, patient, and problem-solving attitude. Willing to work in rotational shifts if required. Preferred Skills: Multilingual ability is a plus. Experience in B2C or tech support environments. Familiarity with call tracking and ticketing systems. *******EXCELLENT ENGLISH COMMUNICATION SKILLS REQUIRED*************************

Hii Jobseekers, Greeting from Shining stars Position: Customer Support Representative Hyperlocal Chat & Email (V4 Quality) Qualifications: Undergraduate/Graduate (any discipline); Freshers & Experienced both eligible Required Skills: Excellent written & verbal communication in English (V4 quality level) Strong customer-centric mindset and logical problem-solving skills Proficiency with basic computers and email/chat platforms Shift Timings: (6 days/week) Day Shift: 9AM 2PM Evening Shift: 6PM 11PM Compensation: CTC: 13,500 / month Takehome Salary: 10,800 / month Benefits: Oneway cab facility during hightime/off hours Stable 6day working schedule Responsibilities: Manage customer queries via chat and email for Hyperlocal Flipkart operations Address concerns promptly and escalate when needed Maintain high-quality communication (both written and verbal) aligning with V4 quality standards Ensure timely and accurate ordering, resolution, and process hand-offs Adhere to shift schedules and performance targets Ideal Candidate: Recent graduates or individuals with prior customer service experience Strong communication and customer-handling abilities Comfortable working in an email/chat-based support function Flexible with shift rotations and willing to join immediately How to Apply: Updated resume Quick availability Why This is a Good Fit: Entry-level friendly no strict prior experience requirement Preferable qualifications straight forward UG/Grad and communication skills Fixed shifts with a good work-life balance Oneway cab for safety and convenience during odd hours Apply here by sharing ur resume to HR Shrasti pathak (9450957497) , HR Anshika Tiwari(9453915028) . Also drop ur resumes in the same numbers . Thanks and Regards Shrasti pathak HR Executive

Experience in hospital customer care Strong communication, mentoring, and conflict resolution skills Proficiency with MS Office and CRM/ticketing systems Willingness to work flexible hours and on-call duty as needed Essential: English + Hind + Telugu

We are hiring Collection Tele caller Qualification -Minimum Graduate. Basic knowledge of computer. Candidate should be smart and presentable. Language - Bengali & Hindi must(Speaking).English (Average). Candidate should be smart and presentable. Salary - NTH -10286+PF+ESIC+Others incentives. Timing - 9:00a.m-6:00p.m 9:30a.m-6:30p.m Week off - One day (In between Monday - Sunday) Male & female both can apply. Job roll - Follow up with customer to pay the EMI. Reminder call for pending EMI. Age - 20-28 Job location - Dalhousie Payroll - HDB Finance Ltd. Interview Location - Chandni Date - 23.07.25 Day - Wednesday Timing - 9:45a.m-10:30a.m For more details call Hr Sarmistha @7980952184

Roles and Responsibilities Handle customer queries related to product/service issues and resolve them efficiently. Process emails received from customers in a timely manner and respond with relevant solutions. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-3 years of experience in BPO non-voice processes or similar industries. Proficiency in English language (written communication). Excellent written communication skills for effective email writing and handling. Strong typing speed with high accuracy. Ability to work remotely from home location. Perferred candidate skills Education : PUC / Any Graduate Experience : Min 6months in email Support Language : English + Hindi Working Hours : 6 days working (Any 9 hours Login) - 24/7 shift Average Salary : CTC 22000 /- Versant Score Minimum - 50 (Non - Voice) or Versant 5 INTERESTED CANDIDATES CAN SHARE YOUR RESUMES TO BELOW MENTIONED MAIL ID's. D.MARY@startek.com MEENA.N@startek.com

Job Description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? • 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • -Computer proficiency and typing speed (minimum 30 WPM preferred). • -Flexibility to work in rotational shifts including weekends. • -Ready to work from Office • -Experience in voice process is a plus Roles and Responsibilities: •• Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Contact Point : Rashmi - 7760984460 / 7259027282. Richard - 9686682465.

Dear Job Professionals, Hiring | Assistant Manager Operations | E-commerce Voice Process | Bangalore We are currently hiring for the position of Assistant Manager – Operations in Bangalore for a domestic e-commerce voice process with a leading multinational BPO. If you have a strong background in customer service operations, leadership skills, and are ready to take the next step in your BPO career, this role is for you. Job Title: Assistant Manager – Operations Location: Bangalore Industry: BPO – Customer Support (E-commerce Voice) Employment Type: Full-Time, Permanent Work Mode: Work from Office Shift: Rotational shifts, 6 days working Interview Mode: Virtual Relocation Assistance: Not provided About the Company: We are a reputed BPO solutions provider, supporting India’s leading e-commerce platforms. Known for operational excellence and a high-performing work culture, we are expanding in Bangalore and looking for dynamic leaders to join our mission of delivering world-class customer experiences. Role Overview: As an Assistant Manager – Operations, you will be responsible for managing end-to-end voice support functions, leading teams, and ensuring performance excellence in a fast-paced e-commerce environment. Key Responsibilities: Lead and manage voice-based customer support teams Drive daily KPIs and SLAs including AHT, CSAT, FCR, and Quality Supervise TLs, QAs, and agents, ensuring floor compliance and operational effectiveness Monitor team performance, conduct appraisals, and create development plans Manage escalations, client interactions, and cross-functional coordination Optimize processes and implement performance improvement strategies Prepare and present operational reports to leadership and stakeholders Eligibility Criteria: Minimum 5 years of total BPO experience, with at least 2 years in an AM role Must have handled voice-based e-commerce customer service processes Graduate or above in any discipline Excellent communication in both Hindi and English is mandatory Proven ability to lead, coach, and manage large teams Must be flexible with rotational shifts Only immediate joiners or those with less than 15 days’ notice will be considered Candidates from e-commerce BPO background will be strongly preferred Compensation & Benefits: Salary: Up to 8 LPA (based on last drawn CTC and experience; max 30% hike applicable) Additional: Quarterly performance bonus as per company policy Opportunity to grow within a globally recognized e-commerce process How to Apply: Send your updated resume to Homa via WhatsApp at 9696714723 (If unavailable, kindly drop a message mentioning: AM Bangalore – E-commerce Voice ) Stay Updated: Join our WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #AssistantManagerJobs #BPOCareers #EcommerceSupport #VoiceProcess #BangaloreJobs #LeadershipRoles #SeniorHiring #CustomerSupportJobs #ApplyNow #OperationsManager #TeamHandling #BPOJobs #ShiningStarsITPL #HiringNow

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic International BPO in LUCKNOW ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- LUCKNOW ( GOMTI NAGAR, HAZRATGANJ). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *24/7 Shifts SALARY- FRESHERS: UPTO 15k CTC EXPERIENCED: UPTO 26k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #lucknow#lucknowjobs#noida#domesticprocess#communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls

Domestic Call Center Hiring for Ranchi Work From Office English Speaking Voice Process Day Shifts Females Salary 14500 In hand 20K CTC WhatsApp Cv 9517183839 9988767373 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9517183839 9988767373 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

Process – Inbound Customer Support Shift – Rotational Shift Week Off - Rotational Must Have Tamil Language Desktop or Laptop with i5 or Ryzen 5 (7th Generation) / Windows 10 0r above/ Wifi with 20 Virtual mode Immediate joiners Regards, 7826055629 Required Candidate profile Mbps both download & upload speed / USB Head set Typing speed – 25 WPM & 85% Accuracy

*Bpo Hiring* Day shift Language:English+Tamil Location :Chennai Voice process Graduation not mandatory Please call Elakiya 9514166620 for more Info Regards Elakiya 9514166620

We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 30k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Fresher & Exp. both Must be excellent English Speaking Call or WhatsApp Ur CV please call sangeeta 9176078282 for more info Regards sangeeta 9176078282

We are hiring for top notch mnc 6 days working rotational shift salary up to 17k inhand must have own system and wife min i5 windows 1 contact 9911283138 vishal hr

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 16k in hand + incentives. Required Candidate profile HSC is mandate Job location:- Near By Navale Bridge, Pune. Rounds of interview : HR, Ops. To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582 Perks and benefits Career Growth With Good Incentives.

Responsibilities: * Manage incoming customer calls, resolve issues promptly. * Maintain high call quality through effective communication skills. * Provide exceptional customer service via phone and email.

-Process:- Customer Service -Fresher - experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k -Shift timing:- 9:30am-6:30pm -Average communication required -Unlimited Incentive. Required Candidate profile Qualification :- Graduates or Graduation perusing How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Sakshi Mob No:- 8432537262 Perks and benefits High Incentives and growth opportunities.

We are Hiring for Domestic Voice Process - Tamil / Malayalam / Hindi & Kannada Process Good Comm required Immediate Joining Work From Home Age limit - Max 30 More info pls call HR Janani - 6382190298 & HR Sastika - 7826016280 Required Candidate profile Tamil Voice Process, Kannada, Malayalam, Hindi, Hindi Call Center, Tamil, Customer Support, Collection, Banking Process, Insurance, Telecalling, i5 or i7 Processor 8 GB RAM Wifi req Perks and benefits PF & Work From Home

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact isha - 7302579985

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact isha - 7302579985

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact isha - 7302579985

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact isha - 7302579985

Role Overview : We are seeking a highly knowledgeable and detail-oriented Subject Matter Expert (SME) to join our Customer Support team. In this role, the SME will be responsible for driving accuracy, efficiency, and quality across all support processes, tools, and interactions. You will act as the go-to expert for resolving complex queries, improving workflows, and enhancing support delivery standards. This role involves close collaboration with support agents, quality analysts, training teams, and product stakeholders to ensure a seamless and impactful customer experience. Key Responsibilities: Provide deep domain expertise and support to teams across content, operations, product, and training. Review, audit, and validate workflows, processes, or content to ensure relevance, accuracy, and alignment with industry standards. Collaborate with functional teams to map processes clearly and translate them into structured, easy-to-follow SOPs. Ensure timely resolution of L2 tickets within the defined Turnaround Time (TAT) while maintaining high standards of quality in customer support delivery. Collaborate with product managers, content writers, and quality teams to ensure high standards. Conduct internal training and onboarding sessions for new team members in the domain. Stay updated with industry trends, tools, and compliance requirements. Identify gaps and proactively suggest improvements in existing content/process. Requirements : Demonstrated expertise as a Subject Matter Expert in customer support, with a track record of driving high-quality team delivery. Bachelor's/Masters degree in a relevant field. Excellent communication and documentation skills. Strong analytical and research skills. Prior experience working with cross-functional teams is a plus (Sales , Operations , Product ,Quality Team) Attention to detail and a passion for knowledge accuracy. Preferred Qualifications: Experience in creating SOPs and proficiency in using Office tools. Prior experience in managing teams. Exposure to startups or fast-paced environments.

Greetings From Scorelabs Inc ! Handle customer inquiries via phone, email, or chat in a professional and courteous manner. Provide accurate information about products, services, and company policies. Assist customers with order & tracking Required Candidate profile Good in English + Tamil Or Malayalam Or Gujarati Qualification - Graduation & Under Graduation Call Hr Bhargavi - 9182294454

Mega hirings for Lucknow location . Free to call : 9125776661 HR Harvindar / 8851339565 HR Anwar If call not receive please share your resume on WhatsApp Immediately. Profile : Customer Support profile Process : Voice Process and Non voice process Sector : BPO Location : Lucknow Skills : Good Communication in English. For Hazratganj:- Undergraduate & Graduate Freshers and Experience Salary :- 15k to 20k (Depends upon skills and process) incentive also. For Gomti Nagar:- Undergraduate & Graduate Freshers and Experience 6 days working Salary :- 15k to 17k (Depends upon skills and process) Incentives. . Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

Required Fresher/Experience Min 12th pass out Salary: Rs 11,000 TO 16,000 + unlimited incentive Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM Required Candidate profile Qualification :- HSC Pass How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.