Customer Care Executive

0 - 3 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Walk-in Interview Voice Process: TCS GeM

Company Name: [Digitide Solutions Limited]

Location: [3rd Floor, Digitide Solutions Limited, E-Park, Kharadi, Pune-411014]

Interview Dates: [1st December 2025] to [10th December 2025]

Time: 10:00 AM to 4:00 PM

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives in our Domestic BPO unit. The ideal candidate will be responsible for handling customer queries, resolving complaints, and delivering an excellent customer experience over voice.

Key Responsibilities:

  • Handle customer inquiries and provide accurate information about products/services

  • Resolve customer complaints efficiently and ensure customer satisfaction

  • Maintain records of customer interactions and transactions

  • Follow communication scripts, policies, and procedures

  • Provide feedback on customer issues and suggestions for improvement
  • Minimum 6 months of voice BPO experience is compulsory

  • Special pay allowance for candidates with known Tamil, Gujarati, Punjabi, Bengali, Kannada, Malayalam, Telugu, and Assamese languages.

Eligibility Criteria:

Minimum qualification: [Graduate]

Excellent spoken and written English communication

Working Days: 6 days a week (Rotational weekly off)

Joining: Immediate or as per notice period

Salary in hand up to 21K and CTC for the month up to 25K.

Contact HR Srushti at 8788765956

Please share your resume over WhatsApp on 8788765956 or email it to Srushti.Gaikwad@digitide.com

Walk in directly to the above address or contact us at 8788765956 for more details.

Dont miss this opportunity bring your friends along too!

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