Customer Care Executive

Computer Age Management Services (CAMS)

0 - 2 years

2 - 3 Lacs

navi mumbai

Posted:6 days ago| Platform:

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Skills Required

bpo customer service bpo customer service customer care voice process domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

Customer Outbound Sales Executive

Key Responsibilities

Conduct outbound calls to prospective and existing customers.
Promote products/services and explain value propositions clearly.
Generate leads and convert them into qualified opportunities.
Maintain CRM records with accurate customer interaction details.
Achieve sales targets and performance metrics set by management.
Handle objections professionally and provide solutions.
Collaborate with internal teams (marketing, support, operations) to improve customer experience.

Skills & Qualifications

Excellent communication and interpersonal skills.
Strong persuasion and negotiation abilities.
Basic computer literacy and familiarity with CRM tools.
Ability to work under pressure and meet deadlines.
Prior experience in outbound sales or customer service preferred.

Benefits

Competitive salary with performance incentives.
Career growth opportunities in sales and customer success.
Training and development programs to enhance skills.
Supportive team environment with mentorship.

work shift

5 day working

general shift timing'

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