1684 Domestic Process Jobs - Page 22

Greetings from Tech Mahindra!! Urgent Opening for Voice process: Work from office (Require experienced candidates in customer support): Noida Location Years of experience: 2 years and above Insurance process experiences preferable 5 days working- rotational shifts and rotational off's (Day shifts for female candidates) Immediate Joiners are Salary: 3LPA( Depending on interview,skills and experience) ** *Qualification: Graduation (Any Stream) MANDATORY** Job Description: We're looking for a customer-focused Voice Process Customer Support Agent to join our team! As a key member of our customer support team, you'll provide exceptional service to our clients, resolving queries and concerns via phone. If you have excellent communication skills, a patient demeanor, and a passion for delivering outstanding customer experiences, we'd love to hear from you! Key Responsibilities: - Handle customer queries and concerns via phone - Provide accurate and timely solutions to customers - Maintain high levels of customer satisfaction - Collaborate with internal teams to resolve issues *What We Offer:* - Competitive salary and benefits - Opportunity to work with a leading company - Career growth and development opportunities *If you're passionate about delivering exceptional customer experiences, apply now!* Interested candidates please email resume @ dm001099643@techmahindra.com or Walkin directly with your resume at the below mentioned address. A6, Tech Mahindra, near sahara chowk, sector 64, Noida, Uttar Pradesh https://maps.google.com/?q=28.614212,77.377129 (Near DMRC blue line Noida sector 62 metro station)

Hi Jobseeker, We are hiring for Lucknow ! Position - Customer Services Executives Salary- Upto 3 LPA + 2800 Quaterly Bonus 6 Working days with Rotational off Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard operating procedures. Participate in training sessions to improve product knowledge and customer handling skills. Collaborate with team members and escalate complex cases to higher support levels when necessary. Qualifications: Undergraduate/ Graduate both can apply. experience / Fresher. Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Comfortable working in a fast-paced, target-driven environment. Interested candidates can apply or drop your cv on 9250024048 (Nandini) / 7266822602 (Monika) Regards, Nandini HR Executive Shiningstars ITPL #jobs #bpos #jobopportunity #customerservices #2025 #cse

Apollo Telehealth Services We're Hiring! Position: Customer Support Executive (Voice Process) Location: Madhapur, Hyderabad Landmark: Durgam Cheruvu Metro Station ********* Note: Excellent fluency in English, Hindi, and an additional language Kannada or Tamil preferred******* Qualifications: Any Graduate or Intermediate Freshers and Experienced (05 years in Voice Process) Job Responsibilities: Identify customers needs, clarify information, research issues, and provide solutions Follow communication scripts for different topics Build sustainable relationships and go the extra mile to engage customers Keep accurate records of all conversations in the call centre database Coordinate with various teams to ensure smooth service delivery Requirements: Prior experience in customer support (preferred) Strong phone & verbal communication skills with active listening Customer focus and adaptability to different personality types Ability to multitask, prioritize, and manage time effectively Good typing speed Flexibility to work rotational shifts (Note: no night shift for female candidates) Own transportation Mandatory Documents: Updated Resume Aadhar Copy How to Apply: WhatsApp your updated resume: +918121015279 Email: Jagadeesh_ch@apollohospitals.com Apollo Telehealth Services

JOB TITLE : CUSTOMER CARE EXECUTIVE LOCATION : NOIDA, GURUGAON QUALIFICATIONS : GRADUATE, UNDER GRADUATE EXPERIENCE : 0-2 YEARS SALARY: 16K TO 30 K SKILLS : GOOD COMMUNICATION SKILLS DROP YOUR CV : HrTANISHA ( 7906933637)

Process:- Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location-Lucknow HIRING FROM CUSTOMER SERVICE EXECUTIVE & TELESALES PROFILE FOR LUCKNOW LOCATION. Company is hiring enthusiastic and skilled individuals for multiple customer service roles at our Lucknow location. We are looking for graduates with excellent English communication skills who are ready to build a rewarding career in the BPO industry. Open Positions: 1.Customer Support Executive Eligibility Criteria: Excellent communication skills in English. Graduation is mandatory. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: 14,500 to 18,500 CTC per month (based on experience). 2.Relationship Executive (Telesales Executive) Eligibility Criteria: Excellent communication skills in English. Graduation is mandatory. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: 15,000 to 22,000 CTC per month (based on experience). Work Details: Work Days: 6 days a week Shifts: Rotational shifts Week Offs: rotational offs Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 OR Contact Person: Vahida Khan (HR Executive) Mobile: 9956739953 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Hiring for Voice/Semi Voice Process Languages: English + Hindi/Tamil/Kannada/Malayalam Salary for freshers 15k Note : only candidates from Bangalore can apply. Intrested Candidates Contact or What App Resumes Hr Swapna : 8639124828 Required Candidate profile Languages: English + Hindi/Tamil/Kannada/Malayalam Salary for freshers 15k

Job Description: Handle inbound customer calls with professionalism Address queries, complaints, services Document customer interactions and details accurately Rotational Shifts Salary :17000/-Pm Male candidates only, fresher Hr Priya-95005 20026

Job description Greetings of the day! Urgent hiring for Work from Office. We have come with great opportunity in one of the Leading Company for Lucknow Location. Join our dynamic team as a Customer Support Representative. Freshers / Experienced both candidates can apply. Only Graduates can apply. Required excellent communication in English. NOTE -[Fluent English And Excellent Communication Skills Are Mandatory] Position we are hiring for:- Job Title: Customer Support Representative Location: [Lucknow, India] 1. Process:- Voice Process. 2. Salary :- Upto 18,500k CTC And for 2+ years experience salary upto 20, 500k ctc 6 days working Rotational shifts and off. Fixed day shifts for Females . 3. Job Location:- Hazratganj , Lucknow. 4. Mode of interview:- Walk-in. 5. Mode of working: - Work from office. Desired Candidate Profile;- 1. Excellent Communication Skill in English. 2. Passionate for work & high on energy level. 3. Enthusiastic & have zeal to perform. 4. Should be comfortable in voice process. 5. Should be comfortable for rotational shift. Warm Regards, HR Ansaf 8687717796 hransaf12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives . *Candidates Who are Fluent In English Can Only Apply For this Job Profile** !

,Roles and Responsibilities: Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner. Collaborate with internal teams to resolve complex customer complaints. Desired Candidate Profile: 0-3 years of experience in a BPO/Call Centre environment handling domestic processes. Excellent communication skills in Hindi and English; ability to handle multiple conversations simultaneously. Preferred Candidate Profiles Education - PUC / Any Graduate Fresher / Experience Language - English + Hindi 6 days working (Any 9 hours Login) - 24/7 shift Salary - CTC 21000/- System Confirigation: Required Own System Minimum 8GB RAM WIFI Connection (min - 45wps) Windows 10/11 Headphones (Mandatory) Interested Candidates, please share your resume with the below-mentioned Mail ID: Jennifer.J@startek.com D.Mary@startek.com

Teleperformance is hiring for Customer care executive role. Please find the Job description below: Qualification: Graduate/Post graduate Experience: Freshers/Experience Language required: English+Hindi+Telugu Work Location: Kukatpally, Hyderabad Roles & Responsibilities: Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions. Need to adhere to the shift adherence. Good Communication skills required. Contact Person: Timila(HR) Contact number: 7981038633 Interested candidates can directly share your details to Whatsapp(7981038633) along with below details. Name: Contact number: Email id: Location: Thanks & Regards, Timila Sr.HR Executive-Talent Acquisition Teleperformance

Role & responsibilities: Process details: inbound process+upselling Experience :Graduate /HSC With 1 year experience in calling process with documents Shift timing: 6.30 am to 8:30 pm in between 9 hrs shift 5 days working 2 rotational week off *CTC : 35000CTC In hand: 30000k Preferred candidate profile: Minimum 6 months/1 year experience from BPO

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681 Perks and benefits High Incentives and growth opportunities.

Process:- IDFC CC/urban /rural/Indusind Qualification - Hsc Pass Salary Fresher - 14.5k in hand Exp: upto 17k (with document) Shift timing - 9.30 am to 9.30 pm (any 9 Hrs shift) Rotational week of Rounds of Interview HR round Operations round Required Candidate profile Working days- 6days 1 Rotational Weekly off How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Attractive Incentives and Joining Bonus.

Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.

Key Responsibilities: Respond promptly and professionally to customer emails Resolve queries related to products, services, orders, or accounts Maintain accurate records of interactions and updates in the system Escalate complex issues to the appropriate departments Collaborate with internal teams to improve customer satisfaction Maintain a positive, empathetic, and professional tone in all communications B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Dear Candidate, I hope you are doing well. My name is Prisha Kapadia, and I work with Ulatus, a leading localization company (https://www.ulatus.com). We are currently working on a project for a well-known B2B client and are looking for Hindi (Rajasthan/Uttar Pradesh dialect) speakers, specifically from the Rajasthan and Uttar Pradesh to help us with a short audio recording task. Please refer to the example script in the mail and share the voiceover in Hindi (Rajasthan/Uttar Pradesh dialect) Project Details: Language/Dialect: Hindi (Rajasthan/Uttar Pradesh dialect) Task: Read and record a short script (provided below) Duration: Approximately 40 to 45 minutes Compensation: INR 1500 (paid promptly upon delivery) Recording Setup: No studio required, a quiet room and a phone or basic mic is enough Example Script Lines: ? ? If you or someone you know is available and comfortable with this task, please reply to this email with your updated resume and contact number. We are looking to close this quickly, so an early response would be appreciated. Thank you and I look forward to hearing from you. Regards, Prisha Role & responsibilities Preferred candidate profile

1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries Interested Call @ Preeti 7980004174 Required Candidate profile • Bachelor's degree in any field • Strong verbal and written communication skills. • Ability to handle customer inquiries with empathy n professionalism. Problem-solving and multitasking abilities.

Hiring Customer Care Executive Process- International Location- Mohali, Chandigarh Salary -20000 to 30000 Qualification -Graduation Good English skills Rotational night shifts Can contact @7986679847 Email: anushka.gnrglobal@gmail.com HR Anushka

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Hiring for Content Moderation roles || Hyderabad location Candidate should be able to read/speak and understand both Hindi and English languages. Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 4th July 2025 Candidate should be able to read/speak and understand both Hindi and English languages. Walk-In Date: 4-July-2025 (Friday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 3rd July 2025 Candidate should be able to read/speak and understand both Hindi and English languages. Walk-In Date: 3-July-2025 (Thursday) Walk-in Timings: 11:30 AM - 1:00 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Company: Digitide Solutions Process: Customer Support Executive Qualification: Intermediate & Above ( Under Graduates/Graduates) Salary: Fresher’s: 14000 Take Home Experienced:19K CTC 2-way cab transportation up to 35 KM radius Nodal point pic & drop Required Candidate profile Location: Pocharam Mindspace It is day shift 6 Days Working, 1 rotational week off Languages: Good communication in English & Hindi Share resume on WhatsApp No:9121395476

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 2nd July 2025 Walk-In Date: 2-July-2025 (Wednesday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English, Hindi+English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Candidate should be able to speak/read and understand either Hindi+English or only English language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.