Domestic BPO Executive(Voice Process) Sales, Tele collection, CSR

0 - 2 years

4 - 8 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound calls within the domestic market
  • Address customer queries and provide accurate product or service information
  • Promote sales and support inside sales activities as per process requirements
  • Resolve customer issues and complaints in a timely and professional manner
  • Ensure high levels of customer satisfaction through effective communication
  • Meet individual and team performance targets related to quality, sales, and efficiency
  • Maintain proper records of customer interactions and follow company policies and quality standards

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