Doctor’s Secretary / PRO (Female Only)

Department: Administration / Medical Support

Reports To: Head Administration / Respective Doctor

Job Summary:

The Doctors Secretary / PRO is responsible for providing administrative and personal support to the doctor, managing schedules, correspondence, and patient coordination, as well as handling public relations activities. This role ensures smooth workflow, effective communication, and high-quality service to patients and hospital staff.

Eligibility:

• Female candidates only.
• Educational Qualification:

  Minimum Graduate

  , preferably in

  Science, Commerce, or Administration

  .
• Good communication skills in

  English and local language

  .
• Prior experience as a secretary, personal assistant, or PRO in a healthcare setting is preferred.

Key Responsibilities:

1. Administrative & Secretarial Support:

• Manage the doctors calendar, appointments, and meeting schedules.
• Draft, type, and manage correspondence, reports, and documentation.
• Maintain patient files, records, and confidential documents.

2. Patient Coordination:

• Attend to patient queries and ensure smooth patient flow to the doctor.
• Assist in scheduling follow-ups and teleconsultations.

3. Public Relations Officer (PRO) Duties:

• Liaise with government authorities, regulatory bodies, and hospital administration.
• Handle official documentation, permissions, and compliance-related tasks.
• Coordinate with insurance companies and corporate clients as required.

4. Communication & Coordination:

• Act as the point of contact between the doctor, hospital staff, and patients.
• Ensure timely and professional communication with all stakeholders.

5. Office Management:

• Maintain office supplies, equipment, and administrative resources.
• Support the doctor in organizing conferences, seminars, or training programs.

Skills & Competencies:

• Excellent organizational and multitasking skills.
• Strong interpersonal and communication skills.
• Ability to handle confidential information professionally.
• Proficient in MS Office, email, and hospital management software.
• Polite, patient-oriented, and professional demeanor.