Dispatch Executive

As a Dispatch Executive, your role involves coordinating and overseeing the efficient dispatch of products to ensure timely deliveries and accurate records. Your responsibilities include: - **Dispatch Coordination:** - Oversee and manage daily dispatch operations for timely and accurate deliveries. - Coordinate with drivers, warehouse staff, and vendors to ensure efficient scheduling. - Ensure dispatches align with customer orders, inventory levels, and delivery deadlines. - **Order Management:** - Verify orders for accuracy in quantities, products, and shipping details before dispatch. - Create and maintain dispatch schedules to ensure on-time delivery. - Communicate any delays or changes to customers and stakeholders promptly. - **Documentation & Record Keeping:** - Maintain accurate records of dispatched goods, including shipment tracking and invoices. - Update internal systems with delivery statuses and ensure proper documentation processing. - Ensure compliance with company policies and industry regulations. - **Logistics Support:** - Monitor transportation routes to optimize efficiency and reduce costs. - Coordinate with transportation providers to confirm availability and delivery times. - Assist in managing inventory and stock levels for proper dispatch scheduling. - **Customer Service:** - Provide excellent customer service by addressing delivery queries and issues. - Resolve complaints or delivery problems by coordinating with relevant teams. - **Team Collaboration:** - Work closely with warehouse, logistics, and sales teams for smooth operations. - Collaborate with procurement team to ensure timely availability of products. - **Problem-Solving:** - Address unexpected issues or delays during dispatch process. - Find solutions to optimize delivery times and minimize disruptions. Qualifications: - Education: High school diploma or equivalent. Degree/diploma in logistics preferred. - Experience: Minimum 2+ years in logistics or dispatch role. Prior delivery coordination experience is advantageous. - Skills: records management, attention to detail, dispatch coordination, customer service, logistics support, problem-solving, organizational skills, team collaboration.,