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Director / VP Operations (BFSI, Retail & Cards - US Process) - MNC BPO

18 - 24 years

40 - 55 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Lead operations for India delivered Contact Center operations for US / North America Banking, Mortgage & Financial Services. Managing teams of more than 3000 headcount across multiple sites in India for Retail & Cards Operations. Work Mid/US timings. Required Candidate profile 15-18 yrs of contact center experience Handled teams of 2000+ FTE’s across global geographies, handled US clients esp in last roles & supporting BFSI - Retail (Assets, Liabilities) or Cards (7+ yrs)

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