Director Transitions

Position:

Director Transitions

Location:

Mumbai Thane or Malad

The Opportunity

A Director of Transitions plays a pivotal role in navigating through a landscape of business, organizational, and strategical change. This position requires project management, change management, and strategic skills to ensure successful transitions and long-term organizational success. This can be effectively achieved by collaborating with internal teams to understand needs and deploy tools, methods, and best practices accordingly to drive seamless transitions.

The Responsibilities & Duties

• Evaluating project risks, develop & implement mitigation plans.
• Liaising with Internal Stakeholders to understand their needs and map processes
• Coordinating the transitions process in India region for transition activity
• Ensuring during process migration, every phase of the methodology is strictly followed with no omissions.
• Conceptualizing a project plan that clearly outlines the infrastructure, timelines, and phases of the project.
• Ensuring clarity on performance standards and SLAs required by Internal Stakeholders.
• Supervising writing of manuals to document specifics of SLAs & other details to maintain a record of all
• transactions.
• Understanding of TOPS and BEST framework.
• Traveling to sites/delivery centers as needed.

The Qualifications

• Bachelor’s degree or above preferred.
• 5+ years of experience in NON-Technical Transitions/Project Management within corporate Experience/Digitally Integrated Domestic Service Industry.
• Strong analytical and research skills for generating industry, competitor, and insights.
• Excellent understanding of the Transitions lifecycle
• Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed.