Director Transitions

Position: Director Transitions Location: Mumbai Thane or Malad The Opportunity A Director of Transitions plays a pivotal role in navigating through a landscape of business, organizational, and strategical change. This position requires project management, change management, and strategic skills to ensure successful transitions and long-term organizational success. This can be effectively achieved by collaborating with internal teams to understand needs and deploy tools, methods, and best practices accordingly to drive seamless transitions. The Responsibilities & Duties Evaluating project risks, develop & implement mitigation plans. Liaising with Internal Stakeholders to understand their needs and map processes Coordinating the transitions process in India region for transition activity Ensuring during process migration, every phase of the methodology is strictly followed with no omissions. Conceptualizing a project plan that clearly outlines the infrastructure, timelines, and phases of the project. Ensuring clarity on performance standards and SLAs required by Internal Stakeholders. Supervising writing of manuals to document specifics of SLAs & other details to maintain a record of all transactions. Understanding of TOPS and BEST framework. Traveling to sites/delivery centers as needed. The Qualifications Bachelor’s degree or above preferred. 5+ years of experience in Transitions/Project Management within corporate Experience/Digitally Integrated Domestic Service Industry Strong analytical and research skills for generating industry, competitor, and insights. Excellent understanding of the Transitions lifecycle Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed. Show more Show less