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Director – Technology Operations & Service Delivery

Director – Technology Operations & Service Delivery

12 years

|

0 Lacs

Gurugram Haryana India

Posted:4 days ago| Platform:

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Skills Required

technology service strategy collaboration governance compliance leadership gcc management coordination certifications itil drive

Work Mode

On-site

Job Type

Full Time

Job Description

We’re hiring a seasoned IT delivery leader to head the India operations for a globally renowned consumer-focused group headquartered in the Middle East. This role is critical to the company’s digital transformation and offshore strategy, with direct collaboration across geographies. Key Responsibilities: Lead and scale the India-based technology delivery centre. Oversee Infrastructure, Applications, and Service Delivery across multiple domains. Ensure governance, operational compliance, and SLA-driven performance. Act as a strategic partner to global tech leadership, aligning delivery with business goals. Build, engage, and retain high-performing tech talent. Ideal Candidate: 12+ years in IT service delivery/operations within large or global setups. Proven experience managing offshore/GCC delivery centers. Strong leadership in vendor governance, stakeholder management, and cross-border coordination. Certifications like ITIL, PMP preferred. This is a high-impact, high-visibility opportunity to drive offshore tech excellence for a respected international brand. Show more Show less

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