Director-Sales & Customer Success

As the Director of Sales & Customer Success at IGT Solutions, you will play a crucial role in driving the sales strategy and acquiring new customers for the company. With over 18 years of experience, including a strong background in the Travel and Airline domain, you will be responsible for extending and developing a portfolio of IGT IT services business. Your key responsibilities will include assessing client IT needs, making recommendations, preparing sales visits and presentations, and negotiating sales and long-term contracts with customers. Key Responsibilities: - Create and develop an effective sales strategy to acquire new customers for IGT - Develop a portfolio of IGT IT services business - Assess client IT needs and make recommendations on IT Services and Solutions - Prepare sales visits and presentations to pitch IGT IT services and solutions to customers - Negotiate sales and long-term contracts with customers - Provide technical advice after sales - Establish sales goals and implement a plan to meet those goals - Track progress toward goals and document sales performance - Become fluent in IGT services and solutions - Answer questions, describe benefits, and discuss pros and cons of various services and solutions - Assist in creating marketing literature and web-based features to promote services, products, and solutions - Attend trade exhibitions and industry events to learn about cutting-edge products and sales - Build and maintain good relationships with customers - Conduct in-depth research to identify market opportunities - Work with diverse client and IGT teams in various service lines across multiple time zones Qualifications Required: - 18+ years of overall experience with a strong background in the Travel and Airline domain - Experience with Global Delivery Model and knowledge of processes and methodologies - Ability to present at senior and executive levels - Strong communication skills - Ability to multitask and prioritize - Excellent interpersonal skills - Attention to detail Additional Details: IGT Solutions is committed to simplifying complex customer interactions and delivering a seamless experience. Established in 1998, IGT focuses on customer experience and is dedicated to delivering innovation and business excellence for its marquee customers in the global technology sector. As an equal opportunity employer, IGT ensures that all employees around the globe can bring their authentic selves to work each day. Please share your resume at varun.singhal@igtsolutions.com. As the Director of Sales & Customer Success at IGT Solutions, you will play a crucial role in driving the sales strategy and acquiring new customers for the company. With over 18 years of experience, including a strong background in the Travel and Airline domain, you will be responsible for extending and developing a portfolio of IGT IT services business. Your key responsibilities will include assessing client IT needs, making recommendations, preparing sales visits and presentations, and negotiating sales and long-term contracts with customers. Key Responsibilities: - Create and develop an effective sales strategy to acquire new customers for IGT - Develop a portfolio of IGT IT services business - Assess client IT needs and make recommendations on IT Services and Solutions - Prepare sales visits and presentations to pitch IGT IT services and solutions to customers - Negotiate sales and long-term contracts with customers - Provide technical advice after sales - Establish sales goals and implement a plan to meet those goals - Track progress toward goals and document sales performance - Become fluent in IGT services and solutions - Answer questions, describe benefits, and discuss pros and cons of various services and solutions - Assist in creating marketing literature and web-based features to promote services, products, and solutions - Attend trade exhibitions and industry events to learn about cutting-edge products and sales - Build and maintain good relationships with customers - Conduct in-depth research to identify market opportunities - Work with diverse client and IGT teams in various service lines across multiple time zones Qualifications Required: - 18+ years of overall experience with a strong background in the Travel and Airline domain - Experience with Global Delivery Model and knowledge of processes and methodologies - Ability to present at senior and executive levels - Strong communication skills - Ability to multitask and prioritize - Excellent interpersonal skills - Attention to detail Additional Details: IGT Solutions is committed to simplifying complex customer interactions and delivering a seamless experience. Established in 1998, IGT focuses on customer experience and is dedicated to delivering innovation and business excellence for its marquee customers in the global technology sector. As an equal opportunity employer, IGT ensures that all employees around the globe can bring their authentic