Director of Catering Sales

As the business leader of the property's Catering Sales Department at The St. Regis Mumbai, your primary responsibility will be to manage both the reactive and proactive catering sales efforts. You will play a crucial role in achieving revenue goals, ensuring guest and associate satisfaction, and enhancing the financial performance of the department. It will be your duty to implement the brand's service strategy and relevant initiatives throughout the sales process. Leading a team of on-property catering sales associates, you will collaborate with key stakeholders within Area Sales to qualify business leads effectively. Working closely with Event Management and hotel operations, you will promote and sell products and services that align with the hotel's capabilities for successful execution. Your role will also involve ensuring a seamless turnover from sales to operations and back to sales, consistently delivering a high level of service. Additionally, you will be accountable for maximizing revenue opportunities through up-selling and accurate forecasting for all events. Education and Experience: - Required: A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university, along with 4 years of experience in sales and marketing or a related professional area. - OR: A 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, accompanied by 2 years of experience in sales and marketing or a related professional area. - Preferred: A 4-year college degree. Core Work Activities: - Managing Sales Activities: Handling catering sales efforts for the hotel, including local and group/convention business, developing menus, executing catering promotions, and ensuring adherence to customer service and brand standards. - Building Successful Relationships: Interacting effectively with guests/clients, vendors, and other hotel departments to monitor guest satisfaction, drive customer loyalty, and understand customer needs for tailored solutions. - Leadership: Directing and managing on-property catering sales managers, attracting and retaining talent, setting performance expectations, and fostering leadership development among the team to achieve revenue goals and enhance guest satisfaction. At Marriott International, we are committed to fostering an inclusive and diverse work environment where every associate's unique background is valued and celebrated. We are dedicated to providing equal opportunities to all individuals, without discrimination based on protected characteristics. St. Regis Hotels & Resorts, known for their timeless glamour and exceptional service, offer luxurious experiences across a global portfolio of more than 50 hotels and resorts. Join us at St. Regis to be part of a renowned brand within Marriott International, where you can contribute your best work, forge your purpose, collaborate with a global team, and grow both personally and professionally.,