When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title Director IT - Product Lead Manufacturing & Supply Chian
Location(s) Mumbai
Key Responsibilities:
Service Ownership & Operational Excellence
- Accountable for stable, reliable, and secure operations across all enterprise applications, ensuring adherence to defined SLAs and KPIs .
- Implement robust IT Service Management (ITSM) processes for incident management, change control, and problem resolution.
- Drive proactive monitoring and continuous service improvements for critical enterprise applications.
- Own and manage product roadmap and application lifecycle planning , including upgrades, patches, compliance audits, and end-of-life transitions.
Business Relationship Management
- Serve as trusted advisor to senior leadership in business functions using MM, WM, SD, FICO and Manufacturing ensuring IT solutions align with functional needs and business strategies.
- Facilitate regular business reviews to capture evolving requirements, share technology updates, and solicit feedback.
- Foster a collaborative and transparent partnership between IT and business units to maximize business value from technology investments.
Innovation, Automation & Transformation
- Identify opportunities to drive process automation, data transparency, and self-service capabilities within the enterprise functions.
- Champion the adoption of emerging technologies (AI/ML, RPA, advanced analytics) where they add measurable business value.
- Evaluate and lead cloud migrations, integration platform adoption (e.g., Boomi), and process reengineering initiatives.
- Lead efforts to harmonize global processes through technology standardization across regions.
Vendor & Partner Management
- Manage relationships with strategic vendors across the enterprise applications landscape, ensuring strong performance, innovation contributions, and commercial value.
- Establish a structured vendor governance framework , including regular performance reviews, contract negotiations, and joint innovation initiatives.
- Stay abreast of industry trends, technology advances, and best practices to continuously evolve the application portfolio.
Required Qualifications & Experience
- Bachelors or Master s degree in Computer Science, Information Systems, or a related field.
- 15+ years of experience in IT Applications leadership roles, with significant focus on SAP ERP at more strategic initiatives level to managing large programs
- Demonstrated track record of owning delivery responsibility for SAP MM, SD, PP & QM including SAP FICO (knowledge)
- Strong knowledge of processes (P2P, OTC, R2R) and planning process
- Certification in ITIL, PMP, or equivalent frameworks .
- Experience with S/4HANA migration and cloud-based enterprise applications .
- Familiarity with integration platforms like Boomi to enable seamless cross-system data flow.
- Experience managing global service delivery teams across onshore and offshore models.
- Proven expertise in IT governance, service management (ITIL), project delivery (Agile/Waterfall), and vendor management .