Director- HR Shared Services

Job Title:

Skills:

Experience:

Location:

We at Coforge Hiring for Director- Human Resource with the following skillset

Key Responsibilities

HR Service Delivery

• Lead and manage all HR Shared Services functions including Onboarding , Global Mobility, employee data management, HRIS and employee Helpdesk
• Ensure consistent and efficient delivery of HR services across all business units and geographies
• Develop and maintain service level agreements (SLAs) and key performance indicators (KPIs).

Process Optimization & Continuous Improvement

• Streamline HR processes and drive standardization across the organization
• Implement best practices to enhance service delivery and operational excellence
• Identify opportunities for automation and efficiency gains

Leadership & Stakeholder Management

• Lead and mentor a team of HR Shared Services professionals
• Act as a key liaison between HR, business units, and external service providers
• Build strong stakeholder relationships and ensure alignment with organizational goal.

Experience:

• 15+ years of HR experience, including 5+ years in HR Shared Services leadership
• Proven track record in building and scaling shared services organizations
• Strong expertise in HR operations, Onboarding ,HR compliance, and HRIS
• Exceptional leadership, process improvement, and change management skills

Required Qualifications: