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Palo Alto Networks
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Director - Global Technical Services (Scale Delivery)

Director - Global Technical Services (Scale Delivery)

Palo Alto Networks

5 - 10 years

37 - 45 Lacs

bengaluru

Posted:3 hours ago| Platform:

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Skills Required

cybersecurity vendor management automation network security stakeholder management rmo leadership post sales sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Career

As the Technical Services Director (Global Scale Team), you are the leader for a global technical team of Professional Services Consultants that provides expertise and guidance in customers network security and zero trust post-sales journey. The Global Scale Team is responsible for the delivery and deployment of Palo Alto Networks solutions to customers globally, ensuring their success and establish Palo Alto Networks as a customers cybersecurity partner of choice.

Your Impact

Lead a team of gifted consultants that deliver the majority of a customers first services experience from Palo Alto Networks.
Lead the largest team of consultants within Palo Alto Networks that are globally dispersed.
Be responsible for the largest contribution margins per project delivered by your team.
Enable top-talent to significantly enhance their career within Palo Alto Networks through supporting them to take on new challenging roles in other adjacent departments / functions within Palo Alto Networks.
Shape the delivery methodology for well defined services to drive maximum value for Palo Alto Networks customers.
Be part of the Technical services leadership team to collaboratively define and execute delivery strategy and then execute tactically to deliver upon these the associated strategic objectives
Partner with stakeholders such as in-region teams, PMO, RMO, Services sales etc to drive organisational goals for Revenue, Margin, Efficiency and Automation

Qualifications

Your Experience

Have a deep understanding of leading large (100+) , outsourced, teams of Professional Services consultants, on a global basis, with a minimum of 5 years of experience in a global setting.
Demonstrable experience in building high performing teams where team members feel appreciated and have their talents fully utilised and explored
Be highly data driven to allow new initiatives and changes to be underpinned on facts and enable a very high degree of staff commitment and support from staff to execute these successfully.
Must be comfortable to challenge the status quo in a respectful manner to drive to positive disruption.
Bring a high level of energy and enthusiasm in leading the team and be willing to get with the team to build a deep level of grass roots understanding of the consultants tasks and challenges
8+ years of experience in leading teams of technical consultants in either a delivery or pre-sales setting where experience with both is preferable.
Excellent stakeholder management skills where staying true to the mission of PAN is paramount to the objectives of you and your team.
Experience in leading culturally diverse teams and in particular have experience with leading teams in India on a remote basis.
Excellent vendor management and relationship building skills
Solid financial acumen and experience in running a 10M+ P&L

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Palo Alto Networks

Cybersecurity

Santa Clara

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Director - Global Technical Services (Scale Delivery)