Director Delivery

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in. Job Description REQUIREMENTS: Total experience 16+ years Strong and progressive experience in IT services with a leadership role overseeing multi-million-dollar engagements. Proven track record in consulting-led delivery, ideally with a mix of fixed price, T&M, and managed services models. Strong understanding of enterprise technologies, software engineering practices, and digital transformation frameworks. Deep experience in Agile, DevOps, and hybrid delivery models. Demonstrated success managing multivendor and distributed global teams. Strong business and financial acumen with a focus on outcomes, ROI, and client value. Exceptional interpersonal and communication skills—can inspire teams, influence stakeholders, and represent Nagarro in client forums. Entrepreneurial spirit with a growth mindset, ambition to scale, and hunger to lead change Experience in one or more verticals such as Life Sciences, BFSI, Retail, Healthcare, or Manufacturing. Exposure to emerging technologies like AI/ML, Big Data, IoT, or Cloud-native architectures. Excellent communication skills, with the ability to engage effectively with clients and internal teams. RESPONSIBILITIES: Drive account growth through innovation, value-added delivery, and identifying new opportunities. Support pre-sales and solutioning activities, including RFPs and client workshops. Champion a consulting mindset within delivery teams to position Nagarro as a thought partner. Own the end-to-end delivery of large-scale and complex programs across multiple clients and verticals. Ensure projects are delivered on time, within scope and budget, with the highest quality standards. Translate business objectives into actionable delivery strategies. Build and nurture trusted advisory relationships with clients and C-level stakeholders. Understand evolving client needs and align delivery to exceed expectations. Act as a strategic partner to clients, identifying opportunities for growth and transformation. Own P&L for assigned accounts or business units. Manage delivery risks, budgets, contracts, and governance structures. Drive efficiency through process improvement and automation. Stay ahead of emerging technologies and guide teams in adopting modern engineering and delivery practices (Agile, DevOps, Cloud, AI/ML, etc.). Foster a culture of continuous learning, experimentation, and technical excellence. Lead, coach, and scale high-performing cross-functional teams across geographies. Attract, retain, and grow top talent by creating a culture of ownership, collaboration, and growth. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less