Director - Data Analytics

Job Description

Set up and lead a team ~10 analytics colleagues. Drive high-impact projects across GMNS that support key business priorities using a deep understanding of business, Amex data and analytic techniques. Innovate and evolve focus of the team with a view on GMNS business priorities and external trends Define key metrics and develop automated reporting and alerts to monitor product health Identify opportunities to drive scale through automation of insights & reporting. Continue to focus on driving up the efficiency of the team with a focus on self-serve tools. Evangelize digital analytics data to promote data-driven decision-making with partner teams. Identify opportunities to deepen our data capability and/or conduct UX research and lead through an experimentation mid set. Leadership Skills Desired Put enterprise thinking first, connect the role s agenda to enterprise priorities and stay current in their field and up to date with latest business trends, data science, business statistics and algorithms. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Monitor and improve through continuous evaluation of systems, tools, accesses and processes, ensuring appropriate controls are in place to mitigate risk Past Experience: 8+ years of experience in analytics functions with a strong business acumen. Excellent people leadership skills with an ability to engage and inspire a team, while developing his/her people. Experience in collaboration across stakeholders and influence at all levels. Strong quantitative skills with demonstrated ability to synthesize robust analytical assessments. Experience in Strategy or Marketing Analytics is desirable. Strong story-telling skills; ability to translate quantitative results into action-oriented recommendations Intellectually curious, highly agile and ability to adjust quickly and bring structure to shifting priorities, multiple demands, and ambiguity. A change agent, not afraid to challenge the status quo Exposure to digital analytics tools (eg Adobe Analytics, Google Analytics) Machine Learning/ Cloud / Gen AI experience is a plus Knowledge of merchant or network business is a plus. Academic Background: Bachelors/ Masters in Statistics / Mathematics / Economics / Engineering with relevant experience Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities