154 Network Services Jobs

AI-Augmented Operations : Develop agentic AI solutions using LLMs, LangChain , and vector stores to enable intelligent automation, natural language interfaces, and autonomous troubleshooting across network services. Prompt Engineering & Reasoning : Design structured and dynamic prompts, chains, and retrieval-augmented generation (RAG) workflows to enable context-aware responses and insights from large-scale network data. Intelligent Tooling & Platform Integration : Build AI-enabled internal tools for use cases like configuration analysis, alert summarization, root cause inference, change impact prediction, and knowledge extraction from telemetry and logs. Observability & Insights : Use GenAI to augment monitoring and assurance by generating explanations, recommendations, and summaries from network events, alarms, and metrics. Integration with Core Network Stack : Apply AI capabilities across domains such as: Wireless Transport: Satellite | 4G/LTE | 5G IoT Networking: Industrial Wi-Fi WAN: Internet | IP/MPLS | Next-Gen/SD WAN LAN: DC Networking | SDN | Fixed & Wireless Perimeter: Load balancers | NG Firewalls | Security Service Edge

Job_Description":" Associate Team Lead - Network Position Overview We are seeking an experienced Network Team Lead, managing 15+ people with a minimum of 12 years of hands-on experience in enterprise network infrastructure and service delivery. The candidate must have deep expertise in Routing, Switching, DC Switching, Wi-Fi, Security, Load Balancers, DNS, and Telephony and Voice solutions, coupled with strong knowledge of ITIL processes (Incident, Change, and Problem Management). The role requires proven ability in service delivery, reporting, people management, leadership, and team development. Key Responsibilities Service Delivery & Operations Lead and oversee day-to-day operations of enterprise network infrastructure (Routing, Switching, DC Switching, Wi-Fi, Security, Load Balancers, DNS Telephony and Voice solutions). Drive effective execution of Incident, Problem, and Change Management processes in ServiceNow (SNOW). Ensure SLAs and KPIs are met with focus on service reliability and end user satisfaction. Deliver structured and meaningful reports on incidents, outages, root cause analysis, and performance metrics. Ensure high availability, performance, and security of network services. Provide technical guidance and troubleshooting expertise for complex network issues. Work closely with cross-functional teams to integrate new network technologies and solutions. Work with stakeholders closely to ensure delivery of engineering projects and tasks. Implement best practices for service delivery in alignment with ITIL standards. Governance, Compliance & Reporting Maintain documentation, standards, and compliance with organizational and security policies. Provide regular dashboards and executive reports to leadership and stakeholders. Ensure governance of change requests, risk assessments, and capacity planning. Team & Resource Management Lead, mentor, and develop a team of network engineers. Allocate resources effectively and manage workloads to meet operational and project demands. Foster a culture of continuous learning, accountability, and collaboration. Conduct regular performance reviews and create individual development plans for team members. Required Skills & Experience (Mandatory) Minimum 12 years of experience in enterprise network infrastructure management. Strong expertise in Routing, Switching, Wi-Fi, Firewalls (Palo Alto, Cisco ASA, etc.), Load Balancers (F5), DNS, and monitoring tools (OMI, Prometheus, Infoblox etc.) and Telephony and voice solutions. Proven hands-on and leadership experience in Incident, Change, and Problem Management using ServiceNow (SNOW). Solid knowledge of ITIL framework and service delivery management. Demonstrated people management and leadership experience, with ability to manage and develop teams. Strong analytical, reporting, and communication skills. Ability to work under pressure and manage complex technical and operational challenges. Preferred Qualifications (Good to have) ITIL v4 certification (or equivalent). Relevant networking certifications (CCNP/CCIE, JNCIP, etc.). Exposure to automation and scripting for network management. Key Competencies Leadership & Mentoring Ability to inspire and guide a high-performing technical team. Service Orientation Strong focus on delivering measurable business value. Decision Making Ability to make sound technical and operational decisions under pressure. Collaboration Strong stakeholder engagement and cross-team collaboration skills. Innovation Proactive in suggesting improvements and introducing new technologies. ","

Joining Oracle will give you the opportunity to design and build innovative new systems from the ground up and operate services at scale. Engineers at every level can have significant technical and business impact while delivering critical enterprise level features. As a Software Development Engineer, you will work as part of a highly collaborative team to build new regions at scale, features/tools for File Storage Service while operating and growing the current service offering. You should understand distributed systems and have a strong knowledge of software architecture. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Duties and tasks are varied and require independent judgment. You will perform software development tasks associated with developing, debugging, and designing software applications. We expect candidate will participate in design activities, work with Product management on service definition and establish operational best practices across the organization. We also expect this role to have an impact in new AI/ML service offerings as well as in enhancements to existing storage services. BS or MS degree or equivalent experience relevant to functional area. Basic Qualifications: 7+ years' experience developing new tools / features. Strong knowledge of Python and infrastructure as code e.g Terraform, Ansible, Chef , operating systems (Linux), and distributed systems fundamentals. Write automation code/frameworks for providing reliable monitoring systems, alerts etc. Experience with code development in Python and Bash. Deep knowledge of Linux host based networking, Linux performance/stability/troubleshooting, and Linux-based build and analysis tools. Deep knowledge of Networking Services (TCP/UDP, DNS, DHCP, HTTP etc.) Familiarity with CI/CD processes and tools. Strong troubleshooting, debugging and performance tuning skills. Strong understanding of Operations, change management, projects execution and technical documentation Diagnosing issues around platform services, live customer issues, and provide effective solutions with the focus on eliminating outages. Monitor the OCI File Storage Service and proactively debug operational issues. Performance and scalability testing, and performance tuning skills. 7+ years of experience in production software development with Agile methodologies. 7+ years of systems administration on 2000+ server environments. Bachelors in Computer Science and Engineering or related engineering fields Preferred Qualifications: Knowledge of configuration management solutions such as, Chef, Puppet, Terraform, Ansible, etc. Experience with devising, managing, and extending monitoring solutions for large scale environments. Experience in managing host, network, or storage virtualization technologies. Deployment processes across a fast-growing number of regions. Experience in fleet automation and management solutions. Experience or knowledge of Cloud technologies. Responsibilities Responsibilities: Design, develop, troubleshoot, and debug software programs for building new regions at scale, applications, tools, networks. As a member of the software engineering division, you will apply your knowledge of software architecture to perform software development tasks associated with developing, debugging, and designing software applications. Duties and tasks are varied and require independent judgment. Participating in building new OCI regions. Be escalation point of contact for FSS Platform components. Provide guidance and support as SME to mitigate and unblock Operational incidents , deployments. Qualifications Career Level - IC3

Job Purpose Network Operations provides 24x7 support for the organizations global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and its dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge and Experience Bachelors Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team oriented environment is essential Weekend and off hours support is required JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred. Skills Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools

As an IT professional in this role, you will be responsible for managing and adapting forecasting tools to effectively monitor inventory and consolidate financial and operational KPI's using SharePoint. You will also be involved in designing new LAN cabling, including patch panels, UTP, switches, and routers. Your responsibilities will include working on customer migrations for programs such as IIS, email, DNS, and SQL, as well as installing and troubleshooting company wireless internet. Additionally, you will migrate Linux DNS servers into a Microsoft environment and have administrative access to install and troubleshoot software. You will utilize Kali Linux to test for vulnerabilities against internal and external infrastructure, and install and configure secured environments, VPN internet connectivity for virtualized server environments and clients. Furthermore, you will implement network services like data backups/restores, security, wireless connectivity, VPN, and terminal servers. Your role will also involve maintaining the ERP system, including troubleshooting, relationship management, contract negotiation, and proposing and comparing new systems. Lastly, you will be responsible for developing a user-friendly company intranet on SharePoint to promote better collaboration and ensure clear communication across all corporate channels. Qualifications required: - 0-2 years of experience in a similar role - Proficiency in LAN cabling design and troubleshooting - Experience with customer migrations involving IIS, email, DNS, and SQL - Familiarity with installing and troubleshooting wireless internet - Knowledge of migrating servers and software between different environments - Ability to test for vulnerabilities using Kali Linux - Experience in configuring secured environments, VPN internet connectivity, and network services - Proficient in maintaining ERP systems and developing user-friendly intranet portals Note: No additional details about the company were provided in the job description.,

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Cisco Network Services Orchestrator (NSO) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day may involve collaborating with cross-functional teams to gather and analyze requirements, developing design specifications, and overseeing the implementation of technology solutions. You will also engage in testing activities to ensure that the components meet the defined standards and performance criteria, while continuously seeking opportunities for improvement and optimization in the infrastructure processes. Roles & ResponsibilitiesCisco IPT Support & Configuration Manage Cisco Unified Communications Manager (CUCM), Unity Connection, and related VoIP infrastructure Configure and troubleshoot features like Extension Mobility, CTI, Hunt Groups, Soft Key Templates, and Voicemail Profiles Manage Cisco BE6K-M6-K9 systems, Business edition BE6000 series, UCS platform, deliver voice, video, messaging, conferencing, contact center and mobility tools in virtualized environment Maintain and upgrade Cisco Unity Connection Administration (v10+) Support Avaya PBX systems, including provisioning, troubleshooting, and integration with Cisco platforms Support Avaya IP Office 500 v2 systems, modular communication design Assist in Avaya-to-Cisco migration projects, ensuring seamless transition and minimal downtime Monitor and maintain Avaya voicemail, call routing, and auto-attendant features Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Good To Have Skills: Experience with Cisco Network Services Orchestrator (NSO).- Strong understanding of data center architecture and operations.- Experience with network design and implementation.- Familiarity with cloud technologies and virtualization. Additional Information:- The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Google Cloud Network Services Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of configured services across various platforms. You will engage with both remote and onsite support, addressing hardware and software challenges while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Network Services.- Strong understanding of network architecture and protocols.- Experience with cloud infrastructure management and deployment.- Familiarity with troubleshooting techniques for network and server issues.- Ability to implement security measures and best practices in cloud environments. Additional Information:- The candidate should have minimum 7.5 years of experience in Google Cloud Network Services.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Description - External How will you make an impact in this role We are seeking a Business Analyst, Network Governance, to join our Enterprise Risk Management and Risk Oversight (ERM&RO) function within GRC. The successful candidate will work on governance framework to enhance oversight over our Global Network Services (GNS) partners and network infrastructure, drive governance and operational excellence, and minimize risk to drive flawless payments processing globally for American Express. Our culture in Global Risk & Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Key Responsibilities: Conduct independent oversight of material risks, including risks generated by business processes Bring in additional perspective from industry/ regulatory landscape/ business knowledge to help in fast tracking the risk identification and assessment with the business and leading the development of the risk framework. Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends. Enhance Global Network Services Oversight and Governance Practices Work on governance framework for the Network Business globally Minimum Qualifications: 1-3 years of risk management experience in FinTech, financial services, audit or payments and networks Advanced degree in Business, Finance, Risk Management, or a related field is required Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior executives and cross-functional teams Ability to think strategically, manage complex projects, and deliver results in a fast-paced, dynamic environment Strong understanding of financial services regulations and risk management best practices

About the role We are looking for a IT Administrator to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently Responsibilities Install, configure, and maintain computer hardware, software, and peripherals Manage user accounts, permissions, email systems, and directory services Provide technical assistance to end-users regarding hardware, software, network, and IP camera-related issues Implement and maintain firewalls, VPNs, and other security measures Implement Active Directory Domain Services (ADDS), DNS management, DHCP configuration, and Group Policy implementation Troubleshoot hardware, software, and network-related issues Ensure the availability and reliability of network services Collaborate with the IT team to develop and implement IT policies and procedures Monitor system performance and make recommendations for improvements Keep abreast of emerging technologies and industry trends Location & commitments Employment type: Full-time, Permanent Location : Open Working days : Monday to Friday + alternate Saturdays Candidate requirements Experience : 3-6 years of experience as a System Administrator or in a similar role Skills required: Strong knowledge of Windows operating systems (OS) and network operating systems (NOS), Proficiency in software applications such as MS Office and Google Workspace, Experience in implementing and maintaining security measures and protocols, Effective communication and interpersonal skills, Ability to work independently and in a team environment Education qualification : Bachelors degree in Computer Science, Information Technology, or any related field

Job Description To support our extraordinary teams who build great products and contribute to our growth, we re looking to hire Telecom Expense Management Analyst who is based out of in Chennai location reporting to Manager . What a typical day looks like: Data Analysis: Analyze telecom inventory and billing data; generate actionable reports using Microsoft Excel. Invoice Management: Validate telecom invoices, resolve vendor and accounts payable queries, and ensure timely payments. Indirect Procurement: Coordinate renewals and orders for IT hardware, software and support contracts. Stakeholder Support: Address stakeholder queries with prompt and effective resolution. The experience we re looking to add to our team: Advanced proficiency in Microsoft Excel (formulas, pivot tables, charts). Strong business communication and interpersonal skills. Preferred knowledge in: Indirect procurement (IT hardware, software and support contracts) Network services billing Quick learner with adaptability to handle diverse tasks. Excellent time management, organizational, and multitasking skills. Collaborative team player with a proactive mindset. Preferred 1 to 2 years of experience. Indirect procurement IT Hardware and Software Invoice Validation Network and Telecom services Excel-based reporting and analysis What you ll receive for the great work you provide: Health Insurance Paid Time Off BB04 Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Role & responsibilities 8+ years network infrastructure design, administration, & maintenance. CCNP or equivalent experience with Cisco switches, routers, ZTNA/NAC, Palo Alto Firewalls, Panorama. Understanding and experience with cloud networking in AWS/Azure like VPC, Route 53, Load balancing, Remote connectivity, Direct-Connect, ExpressRoute. Has experience in VPC/VNET, Peering, Virtual WAN/Transit Gateways. OCI experience is a plus. Palo Alto Experience, Prisma Access and CloudGenix Experience is a plus. Experience designing and managing a network of least privilege. Experience with Network segmentation. Design and scoping for Internal Cast and crew products or applications in AWS/Azure. Comprehensive understanding of network services and protocols such as TCP/IP, BGP, OSPF and EIGRP. Deep understanding of network security systems and protocols such as IPSec, SD-WAN etc. Network monitoring and capacity planning (SolarWinds, Status Cake, New Relic). Design and delivery of redundancy in networks supporting business continuity solutions. Integration of IT security, audit, and regulatory compliance requirements into network architecture. Experience with Linux, Terraform, public/private DNS. Capable of making changes in production. Enhancing performance, and availability of corporate network and integration with cloud environments. Strong organizational skills and the ability to execute on plans within budget and time constraints. Strong technical leadership and business collaboration skills. Team player, resourceful, able to work under pressure and willing to provide afterhours support (as required).

You are a dynamic and experienced individual looking to take on the role of Cloud and Data Centre (DC) Infrastructure Managed Services Lead in a startup-like environment. Your primary responsibilities will include overseeing end-to-end service delivery, ensuring adherence to SLAs, and maximizing customer satisfaction. You will be responsible for managing a team that provides 24x7 support across various cloud platforms such as AWS, Azure, OCI, GCP, private data center infrastructure, and hybrid clouds. Additionally, you will focus on building strong customer relationships, driving innovation, and implementing automation tools for efficient service delivery. Your role will also involve managing the financial performance of the managed services business, identifying and developing new service offerings, and maintaining strategic partnerships with technology vendors and service providers. You should have a minimum of 10 years of relevant experience in IT infrastructure, cloud, and managed services, with at least 3-5 years in a leadership position. Experience in managing teams and services in dedicated and shared services managed services models is essential. Moreover, you must possess a deep understanding of cloud platforms, ITIL processes, incident management, ITSM tools, and automation tools. It would be beneficial if you have proficiency in virtualization and containerization technologies, network technologies, automation and orchestration tools, disaster recovery, and business continuity frameworks. Experience in setting up and scaling managed services businesses or practices, as well as an understanding of financial metrics and business operations, would be an added advantage. Your ability to engage with clients as a trusted advisor, contribute to pre-sales efforts, and drive continuous improvement will be crucial in this role.,

You will be part of a dynamic team at Tata Communications, where connectivity is redefined through innovation and intelligence. We are driving the next level of intelligence with a focus on Cloud, Mobility, Internet of Things, Collaboration, Security, Media services, and Network services. At Tata Communications, we envision a New World of Communications that is powered by cutting-edge technologies and solutions. Join us in shaping the future of connectivity and communication.,

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : GCP Dataflow Good to have skills : DevOps Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:a. Assessment of the Solution Architects' design from Operations point of view and implementation of it along with end users' communication. Onboarding of new services keeping all different aspects in mind.b. Carrying out Day-to-day operations like execution of service requests, changes, Incidents, problems, demands.c. protecting SLA and KPI. Technical Experience:a. Basic knowledge on UNIX commands, python scripting, Json, YAML, Macro driven excel.b. Indepth Knowledge and experience on several GCP services like VPC Network, network services, hybrid connecitvity, IAM & Admin, App Engine, Cloud Functions, Cloud Storage, Cloud Logging, GCP Organizations, gcloud commands, Gsuit.c. Also Good experience on Terraform and GITlab.Professional Experience:Good in verbal, written communication and presentation; interacting with clients at varying levels.Good team player. Qualification 15 years full time education

about the role Lead the future of Data & AI architecture your playground awaits! - Your daily missions You lead the Data & AI architecture strategy to support business objectives and drive innovation. You manage and develop a team of Data & AI architects, fostering a collaborative environment and encouraging continuous skills growth. You oversee the design, implementation, and governance of data platforms and AI solutions, ensuring they meet the highest standards of quality, security, and scalability. You work closely with business units and IT teams to identify and seize opportunities for data-driven value creation and operational excellence. You stay ahead of emerging trends and technologies in Data & AI to ensure our organization remains at the cutting edge of innovation. - Your occasional missions and/or examples of projects You lead initiatives to implement new Data & AI platforms on Bleu and Azure, ensuring seamless integration and performance. You actively collaborate within SAFe Agile Release Trains related to products, services, and customer journey to align Data & AI solutions with business priorities and deliver maximum value. about you This is a senior position requiring a minimum of 15 years of experience, including at least 5 years of demonstrated success as a technical leader in Monitoring and Observability. A degree in IT Engineering is essential, and relevant certifications will be appreciated. Your technical skills: Bachelor s or master s degree in computer science, Telecommunications, or related field. Significant experience (at least 5 years) in monitoring, observability, and SRE architecture. Proficiency with Splunk and BluePlanet UAA (or other industry standard monitoring and observability tools). Strong knowledge of cloud environments (Azure (preferred), GCP, AWS), microservices architectures, and containerization technologies (Kubernetes). Deep understanding of data collection and monitoring protocols. Knowledge of DevOps and CI/CD practices. Strong analytical, synthesis, and communication skills. Innovative mindset and team-oriented approach. Proficient practice of SAFe (Scaled Agile Framework) Data collection and monitoring protocols (SNMP, NetFlow / sFlow, Syslog, REST API, Messaging bus (e.g. kafka), OpenTelemetry, etc.). Incident management tools such as ServiceNow is a plus. Network services architecture (SDWAN, Cloud Connectivity, MPLS, etc.) department Digital Technology Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

As a valuable member of the network operations team, your primary responsibilities will include supporting the day-to-day operations of Network and Security services. This involves preparing and maintaining detailed documentation that outlines the configuration of deployed solutions, including generating network configurations when necessary. Your role will also involve actively participating in the performance management and support of the production network, ensuring smooth operations on a daily basis. You will have the opportunity to engage regularly with client service teams and technical experts from various vendors or providers, fostering collaboration and effective communication. Operating candidly and with respect will be essential, as you are expected to acknowledge failures honestly and respond promptly with corrective actions. Your commitment to transparency and accountability will contribute to the overall success of the team. In addition to your core responsibilities, you will be involved in the evaluation and execution of demands, providing valuable insights and expertise to drive continuous improvement and innovation within the network and security services. Your proactive approach and willingness to embrace challenges will be key assets in this dynamic and collaborative environment.,

Skill required: Network Services - Network Analytics Designation: Business Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for Microsoft ExcelMicrosoft Excel Data AnalysisMicrosoft Excel FunctionsProblem-solving skillsAbility to establish strong client relationshipWritten and verbal communicationNegotiation skillsCollaboration and interpersonal skillsMicrosoft Office SuiteStakeholder Engagement, building rapport with onshore CRMs and DirectorsKnowledge on U.S. Telecommunications industryFamiliar with PowerBI and other visual analytics toolsFamiliar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed) Qualification Any Graduation

Join Team Amex and lets lead the way together. How will you make an impact in this role Function Description Global Commercial Services (GCS) accounts for nearly 50% of American Express card spend. GCS continues to be a fast- growing business within American Express with the key objectives of accelerating growth, growing profitability, and improving product value propositions to meet client needs. The role is an exciting opportunity to be part of the GCS growth story in a dynamic, intellectually stimulating, open, fun, and collaborative environment. The Data File Enablement (DFE) Team focus is on understanding the client needs, providing consultancy, change management and execution. The team partners closely with the client, strategic partners, third parties and multiple internal American Express teams Client Management (CLM), Technologies, Development, Global AR, Client Incentives, Commercial Insights, Global New Accounts (GNA), Global Network Services, Compliance, Credit Fraud Risk, Infrastructure and Global Servicing Network. Responsibilities Participate as a key team member on audit projects responsible for assisting with core audit tasks. Will be responsible to ensure that SOPs are developed and maintained as per standards and guidelines. He/she will evaluate team performance and provide continuous mentor, training and feedback while recognizing accomplishments. Build a sense of urgency and excitement within the team to meet business goals and raise the bar by driving continuous improvement. Identify quality parameters and metrics and maintain a tracking mechanism. Perform Quality audits of the identified colleagues and share weekly updates. Partnering with Team leaders to provide effective feedback to the colleagues. Sharing the learning with the DFE team and its leadership and recommend required trainings, techniques, etc to reduce errors. The incumbent would need to work flexible hours and be comfortable in a virtual work environment. The incumbent may also need to perform night shift as and when needed and therefore should become comfortable with working multiple time zones. Ability to negotiate and resolve conflicts. Prepares presentation to Leaders and facilitation of monthly action planning with teams to drive month on month improvements. Critical Factors to Success Outstanding organisational and time management capability Experience and ability in leveraging and developing relationships with key internal stakeholders Ability to present information in Microsoft Office Tools (Excel/Power point) Strong written & verbal Communication skills. Minimum Qualifications Graduate with 2+ years of experience Preferred Qualifications Knowledge on sanctions screening(AML/KYC) would be an added advantage. We back our colleagues and their loved ones with benefits and programs that support their holistic well- being. That means we prioritize their physical, financial, and mental health through each stage of life. : Competitive base salaries Bonus incentives Support for financial- well- being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on- site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

The Country Delivery Head - Infrastructure Services position is with a reputed IT services organization seeking a senior leader to manage the infrastructure services delivery function in India. The role requires deep domain expertise, prior VP-level experience, and a successful track record in overseeing large-scale infrastructure programs and teams. As the Country Delivery Head, you will be responsible for leading and overseeing the end-to-end delivery of Infrastructure Services across operations in India. Your primary focus will be on driving customer success through ensuring consistent service delivery, maintaining quality assurance standards, and adhering to SLAs. You will provide strategic direction to delivery teams based in Chennai and Bangalore, establishing and managing delivery governance, reporting, risk mitigation, and stakeholder communication. In addition, you will play a key role in fostering a culture of continuous improvement, innovation, and operational excellence within the organization. Collaboration with business development and presales teams is essential for solutioning and client engagement. You will also be responsible for monitoring financial performance, team utilization, and margin optimization within the delivery functions. The ideal candidate for this role should have a minimum of 18 years of experience in IT services with a strong background in infrastructure delivery. At least 5 years of experience in a leadership or VP-level role within a services-based organization is required. Demonstrated success in managing global clients and large delivery teams is crucial. Expertise in areas such as Cloud, Data Center, End User Computing, Network Services, and ITSM is highly desirable. Strong leadership, communication, and client relationship management skills are essential for success in this role, along with the ability to thrive in a high-growth, agile, and matrixed environment. The preferred work location for this position is Chennai, with Bangalore being considered for exceptional profiles. This is an excellent senior leadership opportunity with a direct impact on global service delivery.,

Fault Management L2 responsible for diagnosing and resolving IP network faults to ensure optimal performance and reliability, This role involves troubleshooting IP network faults and promptly responding to network incidents and Outages (NOC Support). Job Key Tasks & Responsibilities: Fault Detection and Diagnosis: - Monitor network performance and identify faults using network management tools and systems. - Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Incident Management: - Respond promptly to network incidents and outages, ensuring minimal disruption to services. - Coordinate with internal teams and external vendors to resolve network issues efficiently. Network Maintenance and Optimization: - Perform routine maintenance and updates to network equipment and systems. - Optimize network performance by implementing necessary changes and improvements. Documentation and Reporting: - Maintain accurate records of network faults, incidents, and resolutions. - Generate regular reports on network performance and fault management activities. Collaboration and Communication: - Work closely with cross-functional teams to address network issues and improve overall network health. - Communicate effectively with stakeholders to provide updates on network status and resolution progress. Experience and Knowledge Experience Required : 6+ years work experience in ISP/MSO environment Location : Chennai Product Experiences : Cisco, Juniper, Nokia - Fault Management L2 support for IP/Security domain (NOC support) - Proficient knowledge of Cisco/Juniper/Nokia products. - Proven experience in IP fault management, network troubleshooting, and incident response. - Experience in all types of router software upgrades and procedures. - In-depth knowledge of carrier-class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI,) - Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. - Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and collaborative environment. - ITIL process awareness. - IP Certifications on Juniper and/or Cisco are required - Work with leadership in identifying and mitigating risks and improving and implementing processes - Provide 24 x 7 tier2 technical and operational supports to the IP core networks and handle any customer fault escalation.

Deploy and configure Linux/Unix servers in both on-premises and cloud environments, including the creation of reusable system templates for consistent and efficient provisioning. Perform OS-level hardening of Linux/Unix systems based on the specific release version, applying security benchmarks and best practices to minimize vulnerabilities. Carry out post-deployment tasks such as user account creation, file system setup, and installation of required software packages in alignment with application team specifications. Manage core network services including DNS zone updates, DHCP scope modifications, and Proxy PAC file adjustments to ensure proper server integration and connectivity. Configure SMTP mail relay settings on Linux/Unix systems to support application-level email functionality and ensure secure and reliable message delivery. Document system configurations and operational procedures, creating detailed handover documentation from an OS perspective for support, audit, and compliance purposes. Install and validate mandatory TOLL software components on Linux/Unix servers, ensuring full compliance with enterprise standards and onboarding requirements. Integrate servers with TPAM (Total Privileged Access Management) solutions to enforce secure access controls and maintain audit trails for privileged account activities. Troubleshoot Linux/Unix server issues, including performance degradation, service failures, and configuration errors, providing root cause analysis and resolution. Collaborate with cross-functional teams, including application owners, network engineers, and cybersecurity personnel, to ensure Linux/Unix systems meet operational and security requirements.

Job Title: Active Directory Administrator (AV) Job Summary The Mid-Level Active Directory Administrator will be responsible for managing and supporting complex Active Directory environments. The role includes administering domains, Group Policy, access controls, and collaborating in design and deployment projects. The candidate will handle troubleshooting, maintenance, and automation tasks, contributing to the stability and security of directory services. Key Responsibilities Manage and maintain Active Directory infrastructure including user accounts, groups, permissions, and Group Policy Objects (GPOs). Monitor Active Directory health, perform troubleshooting, and resolve issues proactively. Implement and enforce security policies and access controls within AD environments. Participate in Active Directory upgrades, migrations, and domain consolidations. Administer DNS, DHCP, and related network services integrated with AD. Develop and execute PowerShell scripts for automation of recurring tasks and reporting. Collaborate with IT teams on integrating AD with cloud services (e.g., Azure AD), Single Sign-On (SSO), and other systems. Maintain comprehensive documentation of AD environments, configurations, and processes. Provide support during incidents and perform root cause analysis. Assist in disaster recovery planning and execution for Active Directory services.

Develop and execute strategic plans for the mobility core network to support current and future business requirements. Oversee the design, testing and certification of mobile core network components. Experience in Cloud Band infrastructure software (CBIS), CB application Manager (CBAM), Nokia s Cloud Operations Manager (NCOM), Nokia Container Service (NCS) is preferred. Implement and manage network virtualization (NFV) strategies to optimize the deployment and scaling of network functions. Experience on AON (Azure Operator Nexus) platform and ADO (Azure DevOps) is preferred. Demonstrate strong people management skills by fostering a collaborative and inclusive team environment, addressing team members needs, and ensuring clear communication and alignment with organizational goals. Manage and coordinate multiple projects, ensuring timely delivery, adherence to budget, and alignment with organizational goals. Ensure that the mobile core network complies with industry standards, regulatory requirements, and security best practices. Stay abreast of the latest developments in mobile network technologies and drive innovation to enhance network capabilities and services. Collaborate with vendors and partners to evaluate, select, and integrate new technologies and solutions into the mobility core network. Lead, mentor and develop high performing teams by fostering a culture of collaboration, accountability & continuous growth. Drive workforce planning, performance management and employee engagement to align with organizational goals. Oversee the resolution of network issues, ensuring minimal disruption to services and effective communication with stakeholders.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Title: Senior Analyst - Partner Data Analytics, Global Strategy, Operations, & Performance, GMNS Location: Gurgaon, India Function Description: Global Merchant and Network Services (GMNS) is the Merchant Acquirer, Processor and Marketing partner for millions of merchants around the world who accept American Express Cards. This position is a part of Global Analytical & Insights team. As a successful candidate, you will be responsible for managing Partner analytics, partner data quality and building data capabilities. This is an excellent opportunity to gain deep knowledge of the GMNS business by leading analytics / reporting processes and developing relationships with several GMNS stakeholders. Responsibilities: Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration Support the reporting, measurement and analytical foundation for highly evolving acquiring models in payments space Support the automation and scaling of analytics using relevant data tools. Focus on Data quality by leveraging internal data systems. Support the conception and development of data tools / treatments that will drive merchant value and enable greater merchant engagement across channels. Understand how GMNS business strategy is enabled through existing analytical solutions and emerging data capabilities that can be built to address key business needs. Evaluate current reporting to identify opportunities that will drive automation, eliminate redundancies, and address reporting gaps. Critical Factors to Success: Solid ability to get results, self-starter. Good interpersonal, written, and verbal communication skills Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition. Business Outcome Create solutions focusing on strategic priorities and driving business Effective use of personalization capabilities to optimize business objectives Evaluate new advanced analytics techniques to build on existing solutions Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Minimum Qualifications: To be considered for this position you must have/be: Strong analytical skills, ability to interpret data and understand complex processes with the goal to provide meaningful insights to inform business strategy. A highly motivated individual with excellent project management skills. An individual who is passionate, flexible, and has a positive attitude. Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced complex environment. Ability to work with unstructured data. Clear and concise with written and verbal communication. Strong presentation skills. An undergraduate degree; MBA or similar advanced degree preferred. Programming expertise using SQL, Python and/or Hive; advanced Microsoft Excel skills essential; Cornerstone and Google Cloud platform knowledge essential. Experience in the merchant business is preferred

As a Network Services Manager, you will be responsible for reviewing and monitoring the efficiency of network services to identify areas for improvement. You will propose initiatives to enhance the performance of network services in alignment with company requirements. Your role involves developing and deploying information security policies and applications. You will oversee the implementation of networks, reporting, and monitoring processes. It will be essential to establish relevant metrics to measure the effectiveness of these initiatives. You will evaluate the requests and needs of the organization regarding network lines and devices. This includes managing the request or cancellation of landlines, circuits, and devices to ensure efficient and cost-effective communication solutions are in place. Monitoring and assessing the quality of communication services will be a key aspect of your role. You will communicate findings to relevant stakeholders and assist in developing corrective actions as necessary. Part of your responsibilities will involve researching the market to identify vendors capable of providing quality services at optimal costs. You will be involved in vendor selection processes to ensure the group receives the required level of service quality. Additionally, you will oversee the execution of projects by communication vendors, such as circuit upgrades. Your role will entail evaluating the quality of deliverables and ensuring compliance with agreed-upon terms. It is crucial to maintain up-to-date records in the database regarding the installation of network devices, application updates, configurations, modifications, and maintenance activities. Timely updating of this information is essential for effective management of network services. If you are passionate about optimizing network services, ensuring information security, and driving efficiency in communication systems, we invite you to submit your updated resume for consideration. For further inquiries or to express interest in this opportunity, please contact us via email at fathima.sithara@malabargroup.com. We look forward to reviewing your application and potentially welcoming you to our team.,