Director - Change Management

You are a collaborative and strategic Director of Change Management responsible for leading enterprise and cross-BU change initiatives. Your role involves planning, coordinating, and executing change management strategies to ensure smooth transitions across people, processes, and systems, especially those involving multi-BU alignment or centralized GSS functions. You should possess strong change leadership skills along with a mindset for continuous improvement and operational efficiency. Your key responsibilities include: - Leading end-to-end change management for centralized and multi-BU initiatives across GSS and operational functions. - Partnering with business units, GSS leaders, and project sponsors to design and execute change strategies that drive adoption and minimize disruption. - Ensuring alignment of change efforts across impacted groups and functions. - Developing and implementing structured change management plans including stakeholder analysis, communication planning, training, adoption tracking, and risk mitigation. - Establishing governance and cadence for change-related reporting, escalation, and decision-making. - Coordinating with project management teams to embed change management into broader project plans and timelines. - Identifying and engaging key stakeholders across BUs, functions, and leadership levels. - Creating targeted communication strategies to articulate the why, what, and how of change efforts. - Facilitating feedback loops to address stakeholder concerns and adoption barriers in real time. - Identifying inefficiencies, duplication, and misaligned efforts across BUs and shared services. - Recommending and implementing process or structural improvements to increase agility, scalability, or cost-effectiveness. - Tracking post-implementation impacts to measure ROI and sustained adoption. - Promoting a consistent, structured approach to change management across the organization. - Providing tools, templates, and coaching to project teams and business leaders to build internal change capability. - Acting as a center of excellence for change leadership within the organization. Qualifications required for this role: - 10+ years of progressive experience in change management, business transformation, or operations within a complex, matrixed organization. - Bachelor's degree required; advanced degree or change management certification preferred (e.g., CCMP, Prosci). - Proven track record leading enterprise-wide or cross-functional change initiatives, preferably involving shared services and multiple business units. - Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and experience embedding change into project lifecycles. - Exceptional stakeholder engagement, facilitation, and communication skills across all organizational levels. - Demonstrated ability to identify operational inefficiencies and drive process improvements that enhance scalability and performance. - Experience aligning diverse stakeholders and managing resistance in fast-paced, dynamic environments. Argano is a digital consultancy focused on high-performance operations, guiding enterprises through evolving markets with transformative strategies and technologies to exceed customer expectations, drive commercial innovation, and achieve optimal efficiency and growth.,