Digital Marketing Sales

About Us

We are a digital marketing agency based in India, specializing in high-performance advertisement for our clients. We are currently expanding and are looking for a passionate and talented individual to help us turn prospective clients into long-term partners. This is a unique opportunity to join a growing agency and play a crucial role in our success story.

About the Role

Client Success Associate

Key Responsibilities

• Lead Qualification & Engagement:

  Manage incoming leads via WhatsApp, using your expertise to identify high-potential clients and filter out non-serious inquiries.

• Client Onboarding:

  Conduct discovery calls via Google Meet to understand client needs, explain our onboarding process and service offerings, and set clear expectations.

• Technical Setup:

  Provide hands-on assistance to clients, setting up their Meta Business Suite, Ad Accounts, and Pixels from the ground up when necessary.

• Campaign Management:

  Strategize, launch, and manage initial ad campaigns for new clients, ensuring they are optimized to deliver tangible results and showcase the value of our service.

• Client Education & Support:

  Act as the primary point of contact during the initial engagement period, answering client questions about ad performance, metrics, and strategy in a simple, easy-to-understand manner.

• Conversion & Reporting:

  Following the initial campaign, prepare and present a concise performance report, effectively demonstrating the ROI and converting the client to one of our paid plans.

• Process Improvement:

  Keep detailed records of client interactions in our CRM and contribute ideas for refining our onboarding and acquisition process.

What We're Looking For (Skills & Qualifications)

• Experience:

  1-3 years of hands-on experience managing Meta ad campaigns.

• Technical Proficiency:

  Deep understanding of Meta Ads Manager, Business Suite, Pixel setup, and standard ad campaign optimization techniques.

• Excellent Communicator:

  Fluent in English and Hindi with strong verbal and written communication skills. You must be comfortable explaining technical concepts to non-technical clients.

• Client-Focused Mindset:

  A genuine passion for helping businesses grow and the patience to guide new advertisers.

• Self-Starter:

  Highly organized and self-motivated, with the ability to manage multiple clients and tasks simultaneously in a remote setting.

• Sales Acumen:

  Comfortable with the sales process and motivated by converting leads into satisfied customers.

Remote Work Environment Requirements

As this is a fully remote, client-facing role, the following are required to be successful:

• A personal, modern laptop or desktop computer with a high-quality webcam.
• A stable, high-speed internet connection capable of supporting uninterrupted video calls.
• A dedicated and quiet workspace to ensure a professional environment during client meetings on Google Meet.
• Good lighting and a presentable background for all video interactions.

What We Offer

• Salary:

   A monthly salary ranging from ₹10,000 to ₹15,000, based on experience.

• Performance Incentives:

   Attractive bonuses for each client you successfully convert to a paid plan.

• Fully Remote:

   The flexibility to work from anywhere in India.

• Growth Opportunity:

   A chance to grow with a fast-moving agency and potentially lead a team in the future.

If you are a results-oriented Meta ads expert who loves working with clients and wants to make a real impact, we’d love to hear from you.