Digital Business Partner

Digital Business Partner - Catalyst for Digital Transformation

The role serves as a crucial conduit between the digital function and the stakeholders of the India business, encompassing launch of digital initiatives, relationship and risk management, identifying and nurturing opportunities, and collaborating with experts on strategic growth and solution exploration.

1. Strategy:

   The digital business partner must possess a comprehensive grasp of strategic KPIs and the ways in which digital capabilities enhance and can further augment business value. This includes:

• Aligning the countrys strategic objectives with the digital transformation roadmap.
• Leading the discovery and execution of new projects that unlock business value.
• Establishing suitable digital implementation and transformation processes.
• Identifying business opportunities and collaborating with business and cross-functional teams to design, prototype, and deliver continuously improved products.
• Tackling complex business issues and offering innovative digital solutions, leveraging domain knowledge and business intelligence.

1. Technology:

   Acting as a trusted advisor, the single point of contact for senior stakeholders, responsible for:

• Evaluating the existing technology landscape, identifying significant gaps, and proposing and executing solutions to create a comprehensive experience across various functions.
• Participating in Business Reviews and taking responsibility for the digital segment of the business.
• Coordinating with Product and Engineering teams to propel technical solutions, which includes providing business requirement, setting milestones, and ensuring commitments are met in accordance with the budget allocated.

1. Partnership/Change Management:

   Following the implementation of a digital initiative, the change partner ensures that the digital solutions are adopted by users. The change management partner:

• Understands how different functions react to change and interact with technology.
• Assesses modifications in work nature and recognizes the need for training, incentivizing, organizing, and motivating the workforce to embrace new technologies to realize expected benefits.
• Negotiates and persuasively influences the success of key business projects by ensuring proper allocation of costs and resources.
• Acts as a change agent, facilitating the change management process and serving as a catalyst for organizational transformation.