Digital Account Manager

Digital Account Manager (DAM) QLead / AOB

Location:

About the Role

Digital Account Manager (DAM)

Key Responsibilities

1. Client & Stakeholder Management

• Act as the

  primary liaison

  for key accounts, maintaining clear, professional communication (email/Zoho Cliq).
• Conduct

  weekly/monthly review calls

  to align on goals, address concerns, and showcase campaign performance.
• Document all client interactions (MoMs, approvals, escalations) for accountability.

2. Project & Campaign Oversight

• Manage

  10+ client projects simultaneously

  using

  Zoho Projects

  , ensuring deadlines, budgets, and scope adherence.
• Collaborate with cross-functional teams (SEO, Design, Tech, Content) to deliver AI-optimized solutions.
• Escalate risks proactively and implement mitigation strategies.

3. Quality Assurance & Reporting

• Vet all

  reports, dashboards, and presentations

  for accuracy before client delivery.
• Transform raw data into polished, insight-driven

  PPTs and MoMs

  with actionable recommendations.
• Conduct

  monthly performance audits

  against the Plan of Action (POA).

4. Process Improvement & Innovation

• Gather feedback from stakeholders (HODO, SEOM, TLD) to refine workflows.
• Propose

  AI-driven growth strategies

  to enhance client ROI and retention.

Qualifications & Skills

Education:

• Must-Have:

  Zoho Suite, Google Analytics, HubSpot, PowerPoint.

• Nice-to-Have:

  CRM tools (Salesforce), AI marketing platforms.

  Soft Skills:

• Fluent in

  English & Hindi

  (written/spoken).
• Exceptional

  presentation, negotiation, and multitasking abilities

  .
• Analytical mindset with a

  problem-solving approach

  .

Why Join AOB India?

Pioneering AI:

Apply Now:

About AOB India

10+ year leader in sales outsourcing

Preferred candidate profile

We are looking for dynamic individuals who thrive in fast-paced environments and are passionate about digital marketing and client success. Ideal candidates will have:

Client-First Mindset: