Diabetes Educator

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Company Overview:

Kartavya Healtheon is a Mumbai-based B2B healthcare company dedicated to enhancing patient engagement. Our services encompass organizing in-clinic camps, facilitating patient support programs, and managing specialty pharmacy services. Our mission is to make healthcare accessible for everyone, regardless of location. We are currently partnering with a pharma client to provide essential diabetes education and support to patients. We seek a skilled and compassionate Diabetes Educator to join our dynamic team.

Job Overview:

The Diabetes Educator will play a vital role in educating and supporting patients with diabetes, empowering them to effectively manage their condition. This position involves working in doctors' clinics and hospitals to provide patient education, counselling, and program enrolment support.

Responsibilities:

• Conduct educational sessions and counseling for patients in doctors' OPD clinics and hospitals regarding diabetes management.
• Demonstrate insulin pen usage and other diabetes management tools to patients.
• Build rapport with patients by addressing their queries and concerns effectively.
• Direct patients to approved pen stations for their convenience.
• Follow up with patients to monitor therapy initiation and assist with any challenges they encounter.
• Enroll patients into the program and maintain accurate records in the CRM system.
• Organize camps and support initiatives in collaboration with healthcare providers.
• Ensure adherence to pharmacovigilance protocols and compliance guidelines for patient safety.
• Provide feedback and report to the Reporting Manager on program effectiveness and patient outcomes.

Requirements:

• Bachelor’s degree in a relevant science field, or qualification as a dietician, or certification as a diabetes educator, with 1 to 3 years of experience in pharmaceutical or allied services, or diet counseling.
• Strong passion for diabetes education and patient support.
• Exceptional communication and interpersonal skills.
• Ability to work independently, manage time efficiently, and maintain flexibility in work hours, including evenings and weekends as necessary.
• Positive attitude, willingness to learn, and a friendly demeanor.

Working Conditions:

• The Diabetes Educator will work in various settings, including doctors' clinics and hospitals as per roster provided by reporting manager.
• Flexible working hours, including weekends and holidays, may be required.

Note:

This job description serves as a general outline of responsibilities and requirements for the position. It is not exhaustive, and additional duties may be assigned based on business needs.