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Wipro
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DevOps Engineer - L3

DevOps Engineer - L3

Wipro

3 - 5 years

6 - 11 Lacs

bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

sql tableau servicenow devops troubleshooting continuous integration rest python sql queries performance analytics cmdb service catalog problem management javascript change management docker itsm incident management servicenow development itil

Work Mode

Hybrid

Job Type

Full Time

Job Description

Expected start date tentative

Immediate

Mandatory Skill - Service now and Tablue.

Key Responsibilities:

Develop, maintain, and enhance standard and custom reports within ServiceNow, including Performance Analytics and dashboards.
Build SQL queries and scripts to extract, manipulate, and analyze data from multiple sources, including ServiceNow and external systems.
Design and publish Tableau dashboards that visualize trends, KPIs, and operational performance for stakeholders at various levels.
Work with stakeholders to gather reporting requirements and align deliverables with business objectives.
Ensure data quality, accuracy, and consistency in all reporting artifacts.
Monitor performance of dashboards and reports, making necessary improvements to ensure optimal performance.
Support regular audits, compliance tracking, and executive reporting activities.
Collaborate with developers, process owners, and business analysts to align reporting strategy with process enhancements.

Required Skills & Qualifications:

2+ years of experience in ServiceNow reporting (including Report Designer, Performance Analytics, Dashboards).
Proficiency in SQL for querying, transforming, and analyzing data.
Hands-on experience with Tableau for creating visually compelling dashboards and reports.
Understanding of ITSM processes and ServiceNow data architecture.
Strong analytical, troubleshooting, and problem-solving abilities.
Excellent written and verbal communication skills, with the ability to clearly explain data insights to non-technical stakeholders.

Ability to work both independently and collaboratively in a fast-paced environment.

Mandatory Skills: ServiceNow DevOps Deployment.

Experience: 3-5 Years.

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DevOps Engineer - L3