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Sysnet
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Desktop Support Engineer

Desktop Support Engineer

Sysnet

0 - 6 years

2 - 8 Lacs

Shirpur

Posted:1 day ago| Platform:

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Skills Required

Computer hardware VPN Account management Windows Management WiFi Desktop support Sharepoint SQL Firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Troubleshoot hardware and software: Diagnose and resolve issues related to computer hardware, software, peripherals, and network connectivity. User account management: Create, modify, and manage user accounts and permissions in various systems and applications.

Creating rules and groups and adding objects in firewall Sophos XG310 VPN client configuration and ensure secure remote access

Manage employee onboarding and offboarding, including account creation, access provisioning, and equipment setup.

Creating guest user accounts on ruckus Wi-Fi Access point.

Handle data backup operations across windows server, SQL databases.

Configuring and managing Exchange Online, SharePoint Online, One drive for business, and other office services. Managing User accounts, including creating new accounts, assigning licenses, and resetting passwords. Configuring and managing email and Collaboration tools, such as outlook and teams.

Provisioning and setup of new desktops, laptops and peripherals as part of either an upgrade or replacement request.

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Sysnet

Information Technology, Security, Compliance

London

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Desktop Support Engineer