Desktop Support Engineer

• Desktop Support Engineers handle a mix of technical and user-facing tasks. Their responsibilities include:
• Technical Support & Troubleshooting: Serving as the initial point of contact for user issues, diagnosing and resolving problems with various devices and software, and escalating complex issues.
• Installation & Configuration: Setting up hardware, software, and peripherals, configuring new workstations, and deploying system updates.
• System Maintenance & Management: Performing routine system maintenance, managing user accounts and access, and maintaining IT asset inventory.
• Documentation & Training: Documenting technical issues and solutions, creating user guides, and providing basic user training.
• Security & Compliance: Enforcing IT security policies and ensuring endpoint protection measures are in place.
• Required Skills and Qualifications Essential qualifications and skills for this role typically include:
• Education: A degree in a relevant field like Computer Science or IT is often preferred, but not always required for entry-level positions.
• Technical Skills: Proficiency with operating systems (Windows, macOS, Linux), hardware troubleshooting, basic networking, remote support tools, ticketing systems, Microsoft Office/365, and Active Directory.
• Soft Skills: Strong problem-solving, communication, and interpersonal skills, along with the ability to prioritize and manage time effectively.
• Certifications: Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate can be beneficial.
• Hiring for freshers and Tamil speaking candidates

Job Types: Full-time, Part-time, Permanent

Pay: ₹8,086.00 - ₹31,499.41 per month

Benefits:

• Food provided

Work Location: In person