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For Employers

Desktop Support Engineer

Renovision Automation Services Pvt. Ltd.

2 years

0 Lacs

vijayawada andhra pradesh india

Posted:11 hours ago| Platform:

Apply

Skills Required

support troubleshooting service installation configuration software network documentation servicenow networking ip

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Experience Required:

Salary:

Location:

Working Days:

Desktop Support Engineer

Key Responsibilities:

Handle day-to-day user support issues and service requests via a
ticketing system
.
Perform
installation, configuration, and troubleshooting of Microsoft Outlook
.
Provide support for
Office 365 (O365)
related issues.
Troubleshoot hardware and software issues across desktops, laptops, and peripherals.
Install, configure, and support Windows OS and general desktop applications.
Manage basic network troubleshooting and escalate as necessary.
Maintain documentation for support processes and user guides.

Required Skills:

Experience working with any
Ticketing Tool
(e.g., ServiceNow, Zoho Desk, etc.)
Strong knowledge of
Outlook installation, configuration
, and issue resolution.
Proficiency in
Office 365
tools and troubleshooting.
Basic networking knowledge (LAN, DNS, IP configuration).
Excellent problem-solving and customer service skills.
Ability to work independently and in a team environment.

Eligibility Criteria:

Minimum 2 years of
valid and verifiable experience
in a similar desktop support role.
Must be able to produce the following documents:
Bank Statements
(salary credited)
Offer Letter(s)
Experience Letter(s)
Salary Slips

Employment Type:

Mode of Work:

Note:

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