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Posted:1 week ago| Platform: 
Work from Office
Full Time
Job Descriptions: Good in Communication User support & VC Support Hardware/software troubleshooting and resolution. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) printer installation. Office 365 support Maintain a details of asset Inventory. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets and updating correct artifacts on the ITSM portal.
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