Desktop Support Engineer

1 - 2 years

1 - 3 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Work Mode:

  • 6-day working schedule
  • Rotational Shift
  • Rotational weekly off
  • Work Location:

    Karanje Vihire, Pune, Farrukhnagar, Haryana

  • Experience: 1-2 years

Role:

  • Provide first-level technical support to end users through in-person, phone, email, or remote tools.
  • Troubleshoot and resolve issues related to desktops, laptops, printers, scanners, and other IT peripherals.
  • Install, configure, and maintain operating systems and authorized application software.
  • Manage user accounts, permissions, and access rights in line with company policies.
  • Monitor and maintain network infrastructure components such as switches, routers, and Wi-Fi devices (basic level).
  • Log, track, and close support tickets within defined SLAs.
  • Assist in setup and support for meetings, video conferencing, and other IT-related events.
  • Maintain inventory of IT equipment and ensure timely repair or replacement.
  • Coordinate with senior IT staff and vendors for advanced troubleshooting and repairs.
  • Follow organizational IT policies, data security guidelines, and ensure compliance.

If interested drop your resume to

Contact Number:8015013797 | Kavitha

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