Home
Jobs
Teleperformance (TP) logo

Desktop Support Engineer L1 || Immediate Joiner

1 - 3 years

1 - 4 Lacs

Mohali Gurugram Vadodara

Posted:10 hours ago| Platform: Naukri logo

Apply

Skills Required

L1 Support Desktop Support Technical Support IT Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Working Days : 6 (Roaster off) Shifts : Rotational Job Summary: We are seeking a proactive and customer-oriented L1 Desktop Support Engineer to join our IT team. This entry-level position is responsible for providing first-level support for hardware, software, and network issues to ensure smooth IT operations for end-users. Key Responsibilities: Respond to and resolve incoming help desk requests via ticketing system, phone, email, or in-person. Install, configure, and troubleshoot desktop/laptop hardware, printers, and peripherals. Provide support for operating systems (Windows/macOS) and standard software (MS Office, Outlook, etc.). Assist users with basic network connectivity issues (Wi-Fi, VPN, LAN). Escalate unresolved issues to L2/L3 teams as per defined SLAs. Create and maintain documentation for common technical issues and solutions. Set up new user accounts, email addresses, and user permissions as directed. Perform routine maintenance tasks like software updates and antivirus checks.

More Jobs at Teleperformance (TP)

Medical Coding Executive

Navi Mumbai, Thane

1 - 2 yrs
|

INR 2 - 2 Lacs

International Process Customer Support @Gurgaon

Gurgaon

Experience: Not specified

|

INR 3 - 4 Lacs

Customer Support Representative

Goregaon

Experience: Not specified

|

INR 1 - 2 Lacs

Workforce Management Analyst

Hyderabad

2 - 6 yrs
|

INR 0 - 0 Lacs

Director - Network Operations For HYD. (Immediate joiner pref.)

Hyderabad

10 - 20 yrs
|

INR 32 - 45 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start L1 Support Interview Now
Teleperformance (TP)
Teleperformance (TP)
www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

450 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer

  • Jean-Michel Caye

    Chief Financial Officer

RecommendedJobs for You

Teleperformance (TP) logo

Desktop Support Engineer L1 || Immediate Joiner

Teleperformance (TP)

Mohali, Gurugram, Vadodara

Team Computers logo

Job opportunity For Desktop Engineer L2 - Silvassa (Gujarat)

Team Computers

Valsad

Teleperformance (TP) logo

Desktop Support Engineer L1 || Immediate Joiner

Teleperformance (TP)

Mohali, Gurugram, Vadodara

Himalayan Geo Technologies logo

Computer Operator (Night Shift)

Himalayan Geo Technologies

Shimla

NAC logo

Technical Support Engineer

NAC

Hyderabad, Bengaluru

Empower Associates logo

Desktop Support Executive

Empower Associates

Coimbatore

Access Healthcare logo

L1 -Service Desk Engineer @Accesshealthcare

Access Healthcare

Chennai

Trigent Software logo

Service Desk Analyst

Trigent Software

Bengaluru

31west Global Services logo

Desktop Support + AD + O365 Admin * US Client * V. Good English / WFH

31west Global Services

Pune

31west Global Services logo

Desktop Support + AD + O365 Admin * US Client * V. Good English / WFH

31west Global Services

Kolkata