Desktop Support Engineer

2 - 6 years

0 - 2 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Job Summary:

Prism

Key Responsibilities:

  • Install and configure

    Prism

    and

    Retail Pro

    applications.
  • Troubleshoot application, Outlook, and Office 365 issues.
  • Support

    desktops, laptops, printers

    , and basic

    server maintenance

    .
  • Assist with

    backup and restore operations

    .
  • Handle

    network and hardware troubleshooting

    .
  • Coordinate with IT teams for issue resolution and reporting.

Skills Required:

  • Strong knowledge of

    Prism/Retail Pro

    ,

    hardware

    , and

    networking

    .
  • Experience with

    Windows OS

    ,

    Office 365

    , and

    Outlook

    .
  • Good communication, troubleshooting, and coordination skills.

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