1 years
0 Lacs
Posted:6 hours ago|
Platform:
Remote
Full Time
Hiring – Desktop Support L1 | Ahmedabad | Vadodara | Kurnool | Pondicherry | Vishakhapatnam | Yadgiri | Thrissur | Bilaspur | Fatehabad (Hisar) | Cochin
💼 Role: Desktop Support L1 (Field – System Engineer)
⏳ Shift: General Shift (9:30 AM – 7:00 PM)
🧑 💻 Experience: More than 1 Year
Job Description (JD):
• Field visits to assigned branches in base location & nearby cities
• Troubleshooting desktops, laptops, switches, passbook kiosks, Outlook & printers
• Ensure timely closure of escalated support requests & maintain CSAT
• Coordination with internal IT teams for complex issues
• Incident & request ticket monitoring as per SLAs
• Enforce IT security policies, access controls & compliance
• Remote support knowledge required
• Strong communication & excellent problem-solving skills
• Physical asset verification activities
📩 To Apply: Share your CV at hrd1@raspl.com
Subject Line: Application – Desktop Support L1 | Location
RENOVISION AUTOMATION SERVICES PVT.LTD
RENOVISION AUTOMATION SERVICES PVT.LTD
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