Desktop Support Engineer 3-Mahalaxmi

3 - 6 years

4 - 8 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Provide technical support for Mac OS and Windows desktop environments across the organization
  • Perform remote troubleshooting and offer clear, step-by-step technical instructions to end users
  • Resolve hardware and software issues in Mac OS systems efficiently
  • Configure and maintain desktop systems, applications, and peripherals
  • Support users with software installations, updates, and system performance tuning
  • Collaborate with IT teams to escalate and resolve complex issues
  • Document support cases, solutions, and processes for knowledge sharing and compliance

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