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Network Voice Admin-Andheri

Network Voice Admin-Andheri

Pes Hr Services

1 - 2 years

|

4 - 8 Lacs

Thane Maharashtra India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Avaya voice platform Avaya command line PRI lines trunk monitoring avaya communication manager

Work Mode

On-site

Job Type

Full Time

Job Description

Provide technical support for Avaya voice platform, ensuring uptime and stability of voice communication systems
Monitor and troubleshoot trunk status, PRI lines, and Avaya devices using Avaya command-line tools
Perform daily system health checks and report anomalies proactively
Have in-depth understanding of
Avaya Communication Manager (ACM)
and
Gateway functions
Work with cross-functional IT teams to resolve voice-related incidents and service requests
Maintain system documentation and assist in voice infrastructure upgrades and patching
Ensure compliance with organizational standards and assist in internal/external audits

Required Experience:

Minimum 11.5 years of hands-on experience with Avaya voice platforms
Strong understanding of ACM and Gateway operations
Familiarity with Avaya CLI for real-time system monitoring and troubleshooting

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