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ADP Private Limited

15 Job openings at ADP Private Limited
GV MS Europe 157871

Hyderabad, Telangana, India

1 - 4 years

INR 1.5 - 7.0 Lacs P.A.

On-site

Full Time

Payroll Administrator - Experience : 1-4 Years NP - 0-60days Location : Hyderabad To process payroll for large multinational companies using ADP / SAP Global View Application. Provide world class client service. Job will involve candidate to use analytical skills, work with large data, use basic accounting skills to maintain Payroll related accounting. Job will require associate to use soft skills to provide client service that enables to become a promoter of ADP. Problem solving and troubleshooting to resolve payroll related challenges Knowledgeable with In country Payroll legislation and be compliant with legislation Be up to date with Legislative changes Be abreast with changes in HR operations and new ways of working relationships between Employer and Employee Experience in Payroll or HR processing Experience in working on Payroll Softwares such as Global View / SAP Experience in managing large clients Education background in commerce or Accounting or Statistics will be helpful Ability to troubleshoot and identify solutions

GV GIC Impl Americas HYD 158130

Hyderabad, Telangana, India

2 - 4 years

INR 4.0 - 10.0 Lacs P.A.

On-site

Full Time

Job Description: Functional owner of data integration into GV Facilitates client data mapping and translations to GV data structures and values Responsible for client data conversion, load and verification Advises client based on previous experiences with similar HCM Integrations Partners with GV Consultant regarding configuration and readiness of foundational data Responsible for the quality of the integration solution and operational level client satisfaction Responsible for transitioning client and pertinent artifacts into client services Create an inspiring team environment, set team goals, track and report team metrics. Required Skills: Excellent communication and presentation skills Experience in leading teams with proven track record Proven ability to analyze requirements. Demonstrates systematic approach to work, logically solve problems, address opportunities/obstacles with minimal assistance Solution oriented Strong payroll process knowledge Acts as owner and team player Ability to set expectations, assess risk, determine course of action, and/or escalate where necessary Thrives in high pace environment with multiple demands and tight timelines Discerns needs and prioritizes tasks according to criticality and business outcomes Capable of working in a globally diverse environment Demonstrates business consulting Quick learner Preferred Skills: Payroll background Data mapping, translation, and conversion experience Previous experience in leading HCM integration teams such as Workday, Success Factors, Oracle as HR SOR Previous experience as an Integration and/or Interface consultant Previous experience in a client-facing consulting role Previous experience managing client relationships Relevant Experience: 2-4 years of payroll configuration experience Minimum of 2 years in implementation or client service Familiarity with Workday, Oracle, SuccessFactors or similar as HR SOR

India CAM 156330

Hyderabad, Telangana, India

4 - 7 years

INR 8.0 - 14.0 Lacs P.A.

On-site

Full Time

Job Description: The Client Account Manager is responsible for ensuring the overall quality and on-time delivery of global payroll while increasing client satisfaction. The Client Account Manager is a customer service position that works with a portfolio of Clients, internal teams, and with partners across the globe. The Client Account Manager is responsible for all critical steps to provide our clients a seamless payroll process from input to pay date. The Client Account Manager will participate in ongoing training and is also responsible for contributing to internal projects while developing and learning their ongoing client base. The Client Account Manager is also responsible for understanding each client specific process to provide key recommendations for improvements and efficiency gains Participates in ongoing training sessions on company protocols for international payroll management and client services for the first 3-6 months of initial start date. Assists with internal projects and working alongside other departments to achieve companywide goals while training on Celergo processes and protocols. Works effectively within the team to ensure all department deadlines and payroll deadlines are met. 1. Responsible for generating reports to analyze, audit, reconcile and verify payroll data. 2. Strong communication and cross cultural skills to collaborate with international team members. 3. Responsible for the accuracy and timeliness of each Client payroll. 4. Complete and deliver monthly checklist metrics: 5. Ensure timely completion 6. Ensure step by step processes are followed 7. Ensure payrolls are paid on time 8. Ensure invoices are billed accurately 9. Manage controls (client and internal changes) 10. Ensure that all documentation is up to date 11. Ensure all deliverables are completed timely and accurately 12. Provide clients with Strong critical problem solving result Minimum 5+ years of work experience. Good Communication skills, Should be able to work under pressure. Being a Client Account Manager, should demonstrate ownership skills by owning the client account and ensure each of the deliverable is delivered on time. Conduct monthly service review calls with the client.

HRO CS GES Payroll - Pune 158905

Pune, Maharashtra, India

2 - 6 years

INR 1.5 - 8.0 Lacs P.A.

On-site

Full Time

Job Description :- Payroll Solutions Specialist role The Payroll Support Specialist supports Comprehensive Services Client users on Workforce Now and related applications by processing payroll providing guidance in response to a wide variety of questions and issues presented by Clients Payroll Administrators. The person in this role will process payrolls for clients in the US timezone and use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. _ - Client Facing works in an inbound outbound phone support model - Provides WFN/AutoPay Payroll Technology support - Processes Payroll Support Client queries and relationship - Payroll Processing and handles Questions and Issues - Conducts Initial Issue Troubleshooting - Works with internal teams to resolve complex issues Responsible for Quarter and Year End Activities COMPETENCIES Requires a high-level payroll knowledge including payroll skills Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP. Basic knowledge of payroll tax principles and wage and hour laws Strong verbal and written communication skills Ability to analyze and resolve problems through effective customer interface and communication Must be able to work under time constraints to ensure that deadlines are met Excellent Professional Customer Service Skills Strong Process and documentation skills Strong Research Skills Proficient in MS Office applications, especially Word and Excel Proficiency in using PC PSS Eligibility Graduate Willing to work in US/Night Shifts and a voice role Excellent Communication skills. Prior Client Facing Role preferred. FPC/CPP certification and US Payroll Experience will be an added advantage Worked for a year in the current role/process. Has not been a part of any coaching/improvement plan in the past 1 year. AM/SC Eligibility Graduate Willing to work in US/Night Shifts and a voice role Excellent Communication skills. Prior Client Facing Role preferred. FPC/CPP certification and US Payroll Experience will be an added advantage Worked for atleast 18 months in the current role/process. Has not been a part of any coaching/improvement plan in the past 1 year. Willing to work in an Individual Contributor Role Job Description :- Payroll Solutions Specialist role The Payroll Support Specialist supports Comprehensive Services Client users on Workforce Now and related applications by processing payroll providing guidance in response to a wide variety of questions and issues presented by Clients Payroll Administrators. The person in this role will process payrolls for clients in the US timezone and use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. _ - Client Facing works in an inbound outbound phone support model - Provides WFN/AutoPay Payroll Technology support - Processes Payroll Support Client queries and relationship - Payroll Processing and handles Questions and Issues - Conducts Initial Issue Troubleshooting - Works with internal teams to resolve complex issues Responsible for Quarter and Year End Activities COMPETENCIES Requires a high-level payroll knowledge including payroll skills Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP. Basic knowledge of payroll tax principles and wage and hour laws Strong verbal and written communication skills Ability to analyze and resolve problems through effective customer interface and communication Must be able to work under time constraints to ensure that deadlines are met Excellent Professional Customer Service Skills Strong Process and documentation skills Strong Research Skills Proficient in MS Office applications, especially Word and Excel Proficiency in using PC PSS Eligibility Graduate Willing to work in US/Night Shifts and a voice role Excellent Communication skills. Prior Client Facing Role preferred. FPC/CPP certification and US Payroll Experience will be an added advantage Worked for a year in the current role/process. Has not been a part of any coaching/improvement plan in the past 1 year. AM/SC Eligibility Graduate Willing to work in US/Night Shifts and a voice role Excellent Communication skills. Prior Client Facing Role preferred. FPC/CPP certification and US Payroll Experience will be an added advantage Worked for atleast 18 months in the current role/process. Has not been a part of any coaching/improvement plan in the past 1 year. Willing to work in an Individual Contributor Role Diversity, Equity, Inclusion Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

SAP ABAP/HANA Developer

Hyderabad, Telangana, India

3 - 8 years

INR 1.5 - 3.0 Lacs P.A.

On-site

Full Time

Candidate should have around 3 to 8 years of work experience in the area of ABAP. Conduct SAP ABAP implementations by designing and developing of reports using ABAP programming, ABAP objects (OOPS Concepts) Develop enhancements using BADI, user exits, field exits. Evaluate, Develop and tuning ABAP extracts performance i.e., Function module extractors. Experience in building API's with Web services and web technologies like NetWeaver Gateway(OData Services), Fiori, XML, XSD, HTTP and WSDL, SOAP, REST and JSON. Experience in new design principles and data modelling using HANA CDS Views AMDP and Table functions. Exposure to KAFKA will be addon. Good to have Experience in FI and CD modules. Excellent communication, inter-personal skills are required.

SAP Fiori Developer

Hyderabad, Telangana, India

4 - 7 years

INR 1.5 - 11.0 Lacs P.A.

On-site

Full Time

About the job Candidate must have around 4 to 7 years of work experience in UI5/Fiori development, ODATA and RAP. Design and implement new solutions using UI5/Fiori on premise and cloud. Proficient in HTML5, CSS, UI/UX. Good to have work experience in ABAP RICEF, HANA CDS & AMDP. Good to have experience in HCM, FI modules Good to have knowledge on S/4 HANA Upgrade. Good communication skills and willingness to learn new technologies. Primary skillset SAP UI5/FIORI, ODATA , RAP, HTML, CSS etc. hands on development experience. Secondary skillset SAP ABAP , OOPS, Cloud platform.

Reporting Specialist

Hyderabad, Telangana, India

3 - 7 years

INR 1.0 - 4.0 Lacs P.A.

On-site

Full Time

About the job Reporting Specialist ESSENTIAL RESPONSIBILITIES Understanding the functional specifications and creating new Data Cloud Reports/making changes to the existing reports as per the functional specification documents. Report development thru ADPR reporting tool for various Lifion clients. Involving in client requirement gathering and designing the functional specification document for ADPR reports (on a need basis). Co-ordinate with on-site Business Analysts and created the technical design documents for the functional specification documents. Providing support & fixes for any issues for the custom reports that are developed. Creation of functional specification documents from existing interfaces (reverse engineering). Impact analysis of the product in case of any objects is changed. Supporting Implementation go-live. Fit-gap analysis for the interfaces between different ADP products. Co-coordinating with the client and providing support during test cycles. SKILL/COMPETENCY REQUIREMENTS Good knowledge on HCM product (HR, Payroll and Benefits) functionality. Sound knowledge of SQL and RDBMS concepts Having knowledge of creating ADPR Reports a big plus Having knowledge on any other reporting tools would be an added advantage. Professional/Technical Knowledge: Having achieved a satisfactory level of professional/technical knowledge and/or skill in position?related areas; keeping up with current developments and trends in areas of expertise. Should be able to understand and fix client production issues quickly and provide effective solutions Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message Being able to work in cross-functional teams in a dynamic project environment Must be a Good team player As this is a client facing role, should be flexible to work in India night shift (UK/US Shift) EDUCATION and/or EXPERIENCE Education: Bachelor's Degree in Engineering/Technology or MCA Experience: 3 to 7 Years of experience in developing client reports in DataCloud/ADPR/Any HCM Reporting Tool

Product Manager

Chennai, Tamil Nadu, India

5 - 10 years

INR 3.0 - 6.5 Lacs P.A.

On-site

Full Time

ADP is hiring a Product Manager for Chennai Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging Well, this may be the role for you. Ready to design what's next In this role, you will work alongside a team of friendly, passionate, and creative product managers and developers to bring our products to market. You create product release plans that ensure our teams develop solutions using ADP's cloud-based payroll, tax, HR, talent, or benefits solutions. You'll make them easier to use and help our clients stay compliant, manage costs, and save time. We're looking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-haves in this job. Whether you're in meetings with clients or sales, developers, or design, you'll be the guiding voice that helps us clarify ideas so we can create a product roadmap. You stay close to market trends, anticipate our customers next questions, and bring new ideas into the mix. You love evangelising about your product and communicate with confidence. Still, you also have the experience to take your product into the marketplace and position it competitively for maximum financial impact. You've worked with Agile teams and understand product delivery cycles and how to satisfy a diverse group of global stakeholders. You communicate progress to them and provide great products using agile methodology. From concept to code, your voice will influence project success. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Like what you see Apply now! Learn more about ADP at tech.adp.com/careers A little about ADP: We are a global leader in HR technology, offering the latest payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos What You'll Do Here's what you can expect on a typical day : Scrums. You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities. You'll continue to have meetings throughout the day as you create and organize your roadmap. Research & Requirements. You'll own the design. You'll document and prioritise product features. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and what impact the future of tech will have on your products. Relationships. You'll create strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately. You'll collaborate across multiple teams with developers, other product managers, and UX teams, to name some, to continually drive innovation and make the product the best it can be. Measurement. You have experience measuring product effectiveness, reporting outcomes, and driving priorities. Variety of work. There is no typical day. You could be working with UX teams on client experience journeys to delivering new features, product enhancements, or creating new services. Best part You'll get to see those ideas come to life. Presentations. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions. Experience. You have 5-9 years of experience in relevant skills gained and developed in the same or similar role. Primary Responsibilities Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements Ensure that the team always has an adequate amount of prior prepared tasks to work on Plan and prioritize product feature backlog and development for the product Define product vision, roadmap, and growth opportunities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories Write definition of ready user stories and maintain groomed backlog for business stakeholder priorities and incorporate architectural changes recommended by engineering into user stories. Create and maintain a product backlog according to business value or ROI Ability to understand complex technical systems Demonstrated knowledge of security concepts, architecture, and software development methodologies Lead the planning product release plans and set expectation for delivery of new functionalities Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product Follow our competitors and the industry Keep abreast with Agile/Scrum best practices and new trends Required Qualification Previous working experience as a Product Manager for 3-5 years Degree in Computer Science, Engineering, or similar relevant field In-depth knowledge of Agile process and principles Experience with UX/UI and wireframing PO/PM certifications are a plus Outstanding communication, presentation, and leadership skills Excellent organizational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision A strong self-starter with high attention to detail Ability to balance technical knowledge with business possibility and acumen Familiarity with enterprise software, specifically in the HCM space SaaS service experience or consumer products desired Experience driving teams and management to decisions and obtaining difficult information and answers. You'll Love Working Here Because You Can Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Hyperion Developer

Hyderabad, Telangana, India

4 - 8 years

INR 2.0 - 5.0 Lacs P.A.

On-site

Full Time

Design, develop and manage large scale allocation models in PCMCS (Profitability and Cost Management Cloud Service) and EPBCS (Enterprise Planning and Budgeting Cloud Service). Collaborate with stakeholders to gather requirements and translate them into efficient solutions. Build and optimize allocation models ranging from simple to complex structures, ensuring scalability and performance. Migrate to and enhance models in EPCMCS (Enterprise Profitability and Cost Management Cloud Service) Solutions. Implement and debug scripting solutions using groovy, VB, MDX and Jython etc. Integrate EPBCS, PCMCS with other platforms, leveraging advanced calculation scripts for data transformation and processing. Provide support for EPBCS integrations and enhancements. Create and maintain documentation for allocation models, scripts and processes. Conduct thorough testing to ensure the accuracy and reliability of solutions. Stay updated with Oracle Cloud best practices to implement improvements in existing models. Required Qualifications: Experience: 4-8 years of hands-on experience with PCMCS or EPBCS and building allocation models or processes.Technical Skills: Proficiency in Groovy scripting, Calculation scripting, MDX scripting, VB scripting, EPM automate, MaxL, Python, Jython, REST APIs, Forms and FR reports development etc. for model development and automation. Hands-on experience with EPBCS solutions. Knowledge of data management and integration of EPBCS/PCMCS with disparate systems. Good understanding of the dependencies and interrelationships between functional components of Hyperion systems. Troubleshoot, diagnose, and solve EPBCS, PCMCS related issues - Proactive tuning, optimizing, and maintenance of EPM cloud applications Problem Solving: Ability to work on complex allocation models with a strong focus on performance optimization. Analytical Thinking: Strong analytical and critical thinking skills to handle large scale data transformations. Team Collaboration: Ability to work effectively within cross-functional teams. Communication Skills: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. Certifications: Oracle certifications in PCMCS, EPCMCS, EPBCS or related technologies are an added advantage.

Product Manager

Chennai, Tamil Nadu, India

3 - 5 years

INR 2.0 - 10.0 Lacs P.A.

On-site

Full Time

Here's what you can expect on a typical day: Scrums. You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities. You'll continue to have meetings throughout the day as you create and organize your roadmap. Research & Requirements. You'll own the design. You'll document and prioritise product features. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and what impact the future of tech will have on your products. Relationships. You'll create strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately. You'll collaborate across multiple teams with developers, other product managers, and UX teams, to name some, to continually drive innovation and make the product the best it can be. Measurement. You have experience measuring product effectiveness, reporting outcomes, and driving priorities. Variety of work. There is no typical day. You could be working with UX teams on client experience journeys to delivering new features, product enhancements, or creating new services. Best part You'll get to see those ideas come to life. Presentations. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions. Experience. You have 5-9 years of experience in relevant skills gained and developed in the same or similar role. Primary Responsibilities Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements Ensure that the team always has an adequate amount of prior prepared tasks to work on Plan and prioritize product feature backlog and development for the product Define product vision, roadmap, and growth opportunities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories Write definition of ready user stories and maintain groomed backlog for business stakeholder priorities and incorporate architectural changes recommended by engineering into user stories. Create and maintain a product backlog according to business value or ROI Ability to understand complex technical systems Demonstrated knowledge of security concepts, architecture, and software development methodologies Lead the planning product release plans and set expectation for delivery of new functionalities Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product Follow our competitors and the industry Keep abreast with Agile/Scrum best practices and new trends Required Qualification Previous working experience as a Product Manager for 3-5 years Degree in Computer Science, Engineering, or similar relevant field In-depth knowledge of Agile process and principles Experience with UX/UI and wireframing PO/PM certifications are a plus Outstanding communication, presentation, and leadership skills Excellent organizational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision A strong self-starter with high attention to detail Ability to balance technical knowledge with business possibility and acumen Familiarity with enterprise software, specifically in the HCM space SaaS service experience or consumer products desired Experience driving teams and management to decisions and obtaining difficult information and answers. You'll Love Working Here Because You Can Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Director - Retirement Services, One SBS India Portfolio

Hyderabad, Telangana, India

8 - 12 years

INR 5.5 - 13.5 Lacs P.A.

On-site

Full Time

About the job Job Title: Director - Retirement Services, One SBS India Portfolio Location: Hyderabad Eligibility Criteria: Must have at least 24+ months of experience in the current role or grade. If applying laterally, need to have at least 12 months of experience in your present role/grade. Strong communication skills (oral and written) are required. Working knowledge of payroll and benefits administration is highly preferred. RPF or FPC / CPP certification is preferred. Proven strong leadership and business skills. Excellent interpersonal, conflict management, and mentoring skills. Effective time management, organizational, and planning skills. Demonstrates behavior that aligns with the values of the organization. Current Supervisor approval required; should not have been on a Performance Improvement Plan (PIP) or issued a Warning in the last 12 months. Overview & Scope: The Director will develop and lead day-to-day operations of key strategic Retirement Services teams within the One SBS India portfolio. This role is critical for scaling processes to enhance the scope and quality of services while improving operating costs and margins. The Director is responsible for all aspects of daily operations, including driving strong associate and client engagement, ensuring operational excellence through KRA/SLA adherence, and fostering a culture of innovation and continuous improvement. Deliver business goals for the respective business functions. Collaborate with stakeholders on initiatives like Associate Engagement, Client Engagement, Dashboards, Career Progression, sharing of best practices, and campus recruitment. Lead efforts to achieve world-class service and operational excellence, with a focus on continuous innovation and process improvements. Establish and maintain appropriate structures and responsibilities to achieve business objectives. Continuously evaluate results to meet performance objectives and adjust strategies accordingly. Managerial Responsibilities: Manage a team of leaders and frontline leaders, with 6 to 8 or more direct reports as the business grows. Use strategic objectives to set performance parameters and ensure the team's success. Ensure on-time delivery with best-in-class quality and productivity standards, supported by strong quality systems for reporting and evaluation. Actively identify modernization opportunities and improve collaboration with onsite teams / GPT / GETS. Maintain a relentless focus on enhancing associate and end-user experience. Individual Skill Set: Strong planning, organizational, and interpersonal skills. Excellent presentation skills, both verbal and written. Proven ability to manage multiple projects and relationships simultaneously. Demonstrated capability to lead operations in achieving client satisfaction, associate engagement, and performance management. End-to-end thinking to improve customer experience. Ability to take calculated risks, take decisive actions, and adopt a data-driven approach to work. Sound judgment and ability to foster teamwork, resolve conflicts, and drive convergence. Knowledge of tools and techniques for gaining cooperation and support. Ability to work effectively in a matrix structure and as part of a team. Willingness to work in night shifts supporting US time zones.

Analyst

Pune, Maharashtra, India

2 - 5 years

INR 1.0 - 2.0 Lacs P.A.

On-site

Full Time

Department: Global Finance Contracts Audit CoE Location: Pune, India Work Hours: 7.00 AM 4.00 PM EST (extended hours during close week) Position Summary: The associate will be a part of the Global Finance Contracts Audit CoE team within Pricing Team, working to support our three major stakeholders Compliance Solutions (CoSo), National Account Services (NAS) and Major Accounts Services (MAS), in ADP. This position is responsible for ensuring the accurate and efficient flow of requests through Group mailbox or Seibel Queues. This role will be asked to audit the contract and pricing changes in the system based on Contract document. The role also asks for other price related projects, reports and analysis as necessary and appropriate. The idea would be that a substantial portion of requests would be managed to support our service levels. The job profile includes daily telephonic / email conversations with our stakeholders, Sales Executives, service teams, MAS, NAS, CoSo Senior Leadership (Directors/Sr. Directors/VPs/CFO) that provides insights and strategic learnings to accomplish our aims and objectives. The role requires the associate to be comfortable in working in ambiguous situations as the business requirements & trends are dynamic in nature and require out of the box solutions with below roles and responsibilities and is not limited to: Provide solution to day-to-day requests / audit cases Understanding pricing hierarchy and coordinating with sales reps / service team members and internal teams for price change requests, discrepancies or questions Validate price change requests as per contract document and update new pricing into the system Processing various price change email requests Assessing client level details / client pricing requests and executing into system as per the standard price change / increase processes Copyright 2024 ADP, Inc. Conduct in-depth analysis of pricing data to identify eligible clients due for annual price increases Process various reports regarding price changes and modifications. To ensure prompt email turnaround is maintained through the Outlook inboxes / Siebel system Able to manage and process large amount of data in excel efficiently and accurately Perform additional tasks as necessary to support the day-to-day responsibilities of the team Qualifications: Any Graduate / MBA (preferred) Basic Requirements: 2-5 years of relevant work experience. Prior experience in Contract Audit process is preferred Effective communication skills (written and verbal) High degree of accuracy and attention to detail Team player, acts with a sense of urgency and can work cross functionally across different teams Flexible and adaptable to changing business needs and requirements Expertise with MS Excel and software tools like Oracle, CRM (Clarify/SIEBEL) Preferred Requirements: Experience of having worked in a CoE environment in Pricing process Experience in an operational / analytical role Familiarity with financial metrics and calculations

Senior Application Developer

Chennai, Tamil Nadu, India

5 - 9 years

INR 1.5 - 4.5 Lacs P.A.

On-site

Full Time

In this role, you'll work in a SCRUM/Agile software development environment where all team members share responsibility of design, development, test planning, test execution and documentation of the product. Design and develop the application/modules based on functional and system requirements. Work closely with Business Analysts, Architecture team and other stakeholders to understand functional & system requirements, architectural integrity, and product quality respectively. Document code consistently throughout the development process and create a detailed development estimate based on design documents and specifications shared by Business Analyst. Escalate any issues to the project manager that will affect the delivery of the project Assess Change Requests (CR's), conduct impact analysis, estimate, and report to the project manager Contribute to ongoing development of the software development team's processes, procedures, and best practices. Mentor and guide new/junior team members on technical and functional aspects of the role Education Bachelor's degree in computer science, Information Technology. Experience 5+ years of software development in a technology firm. At least 5+ years in product development environment using Microsoft .Net. Hands on with: .net, C#, JavaScript, Angular, HTML, CSS, Windows Services, micro services, IIS. Nice to have hands on with: Stencil JS, Jenkins, Docker, K8s, Message Queues Solid understanding of SCRUM/Agile methodologies. Familiarity with source control management using GIT, VSS etc. Technical knowledge of the least one major RDBMS, preferably SQL Server Knowledge in Test Automation, Performance, Build Automation and Continuous Integration tools. Bonus If you can meet the below expectation for the role : Excellent verbal and written communication skills Knowledge in design tools and other software tools like Visio. Strong debugging skills Possess analytical and structured thinking ability Experience working in distributed teams and dynamic work environment. Efficient and performance coding skills

Senior Associate / Analyst

Pune, Maharashtra, India

2 - 5 years

INR 1.0 - 4.0 Lacs P.A.

On-site

Full Time

About the job Job Description: Senior Associate / Analyst (G1L2/G2L1) Department: Global Finance Contracts Audit CoE Location: Pune, India Work Hours: 7.00 AM 4.00 PM EST (extended hours during close week) Position Summary: The associate will be a part of the Global Finance Contracts Audit CoE team within Pricing Team, working to support our three major stakeholders Compliance Solutions (CoSo), National Account Services (NAS) and Major Accounts Services (MAS), in ADP. This position is responsible for ensuring the accurate and efficient flow of requests through Group mailbox or Seibel Queues. This role will be asked to audit the contract and pricing changes in the system based on Contract document. The role also asks for other price related projects, reports and analysis as necessary and appropriate. The idea would be that a substantial portion of requests would be managed to support our service levels. The job profile includes daily telephonic / email conversations with our stakeholders, Sales Executives, service teams, MAS, NAS, CoSo Senior Leadership (Directors/Sr. Directors/VPs/CFO) that provides insights and strategic learnings to accomplish our aims and objectives. The role requires the associate to be comfortable in working in ambiguous situations as the business requirements & trends are dynamic in nature and require out of the box solutions with below roles and responsibilities and is not limited to: Provide solution to day-to-day requests / audit cases Understanding pricing hierarchy and coordinating with sales reps / service team members and internal teams for price change requests, discrepancies or questions Validate price change requests as per contract document and update new pricing into the system Processing various price change email requests Assessing client level details / client pricing requests and executing into system as per the standard price change / increase processes Copyright 2024 ADP, Inc. Conduct in-depth analysis of pricing data to identify eligible clients due for annual price increases Process various reports regarding price changes and modifications. To ensure prompt email turnaround is maintained through the Outlook inboxes / Siebel system Able to manage and process large amount of data in excel efficiently and accurately Perform additional tasks as necessary to support the day-to-day responsibilities of the team Qualifications: Any Graduate / MBA (preferred) Basic Requirements: 2-5 years of relevant work experience. Prior experience in Contract Audit process is preferred Effective communication skills (written and verbal) High degree of accuracy and attention to detail Team player, acts with a sense of urgency and can work cross functionally across different teams Flexible and adaptable to changing business needs and requirements Expertise with MS Excel and software tools like Oracle, CRM (Clarify/SIEBEL) Preferred Requirements: Experience of having worked in a CoE environment in Pricing process Experience in an operational / analytical role Familiarity with financial metrics and calculations

Plsql Developer

Pune, Maharashtra, India

2 - 5 years

INR 3.0 - 5.0 Lacs P.A.

On-site

Full Time

Consultant will be responsible for delivering end to end projects, specifically working for an existing client of National Account Services. Projects will include project management, development, business analysis and configuration. Associate will work as project manager to own all phases of project delivery related to the HCM domains of payroll & other benefits, including the creation of functional/technical design specifications, carrying out impact and gap analysis, requirements gathering from client and vendor, develop SQL (Structured Query Language), perform Unit Testing, UAT (User acceptance testing), write test cases, create test matrix etc. Exposure to Project management, Stakeholder management, Scope management. Should have good understanding of HCM (Human Capital Management) domain, Payroll and Benefits Requirements gathering from client and vendor. Should be able to provide effective Impact and Gap analysis based on requirement received. Creation of contingency plan and providing alternative solution to client and vendor Strong communication (written and verbal). Should have worked in Agile and Waterfall model. Should have good understanding of SDLC (Software Development Life Cycle) phases and work structure. Should be able to develop/ design complex SQL (Structured Query Language) query. Should be able to understand the bug tracking flow STLC (Software Testing Life Cycle). Should be able to perform the Unit Testing, UAT (User acceptance testing), write test cases, create test matrix. Should schedule meeting with client and vendor for walkthrough of Functional Requirement Document (FRD), Business Requirement Document (BRD), Functional/Technical Design Specifications and Test Matrix. Manage and Communicate Development status, Logic hurdles, test progress, product quality and defect entry/closure progress, through participation in Daily standup meetings. Should be able to understand SFTP (secure file transfer protocol)/MFT (Managed file transfer) setup and complete the configuration. Should be able to triage the issue quickly and provide solutions. Exposure to performing CR (Change Request) management process through Gap analysis, Impact analysis. Essential Duties and Responsibilities: Implement Interfaces as a liaison between ADP and Client/Vendor system. Understand the 5 Project Management process groups of Initiating, Planning, Executing, Monitoring & Controlling and Closing. Extensive working experience in writing SQL queries with various types of joins for data validation. Good experience with MS Excel (V-Lookup, H-Lookup, Pivot). Writing FRD (Functional Requirement Document), BRD (Business Requirement Document), SRS (software requirements specification) etc. Writing Test cases and Creating Test Matrix, Understanding of RTM (Requirements Traceability Matrix). Should be able to handle stakeholders (Internal and External) communication in a very clear and precise manner. Should be able to create contingency plan. Should have good knowledge and understanding about SFTP (secure file transfer protocol)/MFT (Managed file transfer)/ FTP (File Transfer Protocol). Should be able to jump any quick calls and provide solutions. Should have worked in handling data, preparing reports using excel or any other data tool. Desired Skills Excellent analytical and problem-solving skills. Excellent team player and interpersonal skills. Excellent communication and presentation skills. Ability to coordinate with others team members to accomplish objectives. Ability to prioritize the job and meet the deadlines/SLAs (Service Level Agreement). Ability to meet deadlines and attention to detail. MS Office tools. Should be able to create Root Cause Analysis. Should be able to work independently as Project Manager. Eligibility Criteria : Education: Bachelor's Degree in Engineering/Technology, BCA, BCS, B.Sc. Computer Science or equivalent. Experience: Minimum 2 to 5 years of experience. Strong knowledge on HCM product (HR, Payroll) functionality. Strong knowledge of PL/SQL and RDBMS (Relational Database Management System) concepts and Manual Testing. Strong communication skills. Analytical and Agile mindset.

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