DESKTOP ENGINEERING WSUS

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: DESKTOP ENGINEERING WSUS

Location: mumbai/pune

Work Mode: Hybrid Mode

Experience: 8+years

Job Type: Contract to hire (C2H)

Notice Period: - Immediate joiners.

Mandatory Skills:

DESKTOP ENGINEERING WSUS

Learning with deep expertise the customer designed ITSM processes of Incident Problem Change Knowledge and Request Management and related integrations service catalogue and service portal

Strong hands on experience installing and configuring WSUS in AD environment

Handson experiences patching Wintel servers using WSUS servers

Conducting end to end ServiceNow testing of transformed Customer ITSM processes in SIT UAT and Production environments

Documenting technical testing and end user UAT testing scenarios including identifying required CMDB data to support testing

Creating UAT testing scenarios for automated testing frameworks ATF

Troubleshooting and triaging failed UAT test scenarios and documenting any defects uncovered

Testing of defects stories in SIT

Conducting application and implemented business process demonstrations and trainings to end users and stakeholders

Conducting one way and two-way live and recorded interactive training sessions for small medium and large audiences including preparation of material and voice overlays.

Creating procedures and training material for end users

Performing postmigration hyper care for end users

Oher ITSM business analyst process needs as identified by management