Desktop Engineer

Varathra IT Technologies

2 - 31 years

2 - 3 Lacs

Rajaji Nagar Bengaluru/Bangalore

Posted:9 months ago| Platform: Apna logo

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Skills Required

resolve software support service inventory management licensing reports documentation security

Work Mode

On-site

Job Type

Full Time

Job Description

1. Troubleshoot and Resolve Issues: Diagnose and fix desktop-related problems, including hardware, software, and connectivity issues. 2. Provide Technical Support: Offer assistance to end-users via phone, email, or in-person, ensuring prompt and professional service. 3. Install and Configure Hardware/Software: Set up and configure desktops, laptops, and peripherals, including operating systems, applications, and drivers. 4. Maintain Inventory and Asset Management: Track and manage desktop assets, including inventory, licensing, and warranty information. 5. Document Incidents and Resolutions: Record and update incident reports, ensuring accurate and detailed documentation of issues and resolutions.

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Desktop Engineer