desk attendant housekeeping

Ryss Consultants LLP

3 - 8 years

2 - 4 Lacs

bengaluru karnataka india

Posted:5 days ago| Platform: Foundit logo

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Skills Required

room inspection laundry handling inventory management safety protocols guest interaction cleaning techniques time management problem solving team collaboration customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking an experienced Desk Attendant for our housekeeping team, responsible for ensuring a smooth and efficient front desk operation while maintaining high standards of cleanliness and guest satisfaction.

Responsibilities

Greet and assist guests with their inquiries and requests.
Maintain cleanliness and organization of the front desk area.
Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for guests.
Manage check-in and check-out processes efficiently.
Handle guest complaints and resolve issues in a timely manner.
Keep track of inventory for housekeeping supplies and report shortages.
Assist in preparing reports on housekeeping activities and guest feedback.

Skills and Qualifications

Proven experience in a similar role for 3-8 years in the hospitality industry.
Strong communication and interpersonal skills.
Basic knowledge of housekeeping procedures and standards.
Proficient in using computer systems and hotel management software.
Ability to multitask and work under pressure.
Attention to detail and a strong commitment to customer service.
Ability to work flexible hours, including weekends and holidays.

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