Design Operation Manager

Position:

Location:

Industry:

Experience Required:

We are looking for a results-driven Business Excellence Manager with strong leadership and analytical skills to drive process excellence and team performance within our design division. The ideal candidate will be responsible for managing a team of 10–15 interior designers, driving process improvements, and ensuring timely project delivery with high-quality standards.

Key Responsibilities:

• Lead, mentor, and manage a team of interior designers to achieve monthly design sign-off targets
• Drive process transformation initiatives to enhance design execution efficiency
• Implement business excellence practices through structured frameworks like Six Sigma
• Collaborate with cross-functional teams to ensure timely and quality project delivery
• Conduct periodic audits and performance reviews to ensure adherence to operational standards
• Maintain a high level of team morale, accountability, and client-centricity
• Monitor project health through dashboards, action trackers, and other key metrics
  

Key Skills Required:

• Business Process Excellence
• Six Sigma / Lean Methodology
• Project Management
• Team & People Management
• Strong Analytical & Communication Skills
• Advanced MS Excel Proficiency
• Highly Organized & Detail-Oriented
• Ability to thrive in a fast-paced, cross-functional environment
  

Candidate Expectations:

• Self-motivated with a passion for solving challenges and meeting organizational goals
• Proven experience in managing teams and leading process improvement initiatives
• Strong interpersonal, leadership, and decision-making abilities
• Client-focused mindset and a proactive approach to team and project management