Deputy Unit Manager / Shift Manager

Role & responsibilities

Job Description - 

Areas of Responsibility

Indicative Activities

Process oriented - should be able to implement & follow all set food & beverage SOP

Restaurant food rating

Section food rating

Ensure minimisation of dispatch related errors

Regular food testing at the unit for quality & quantity being served.

All food safety and hygiene level in place at unit.

Customer Experience

Audit targets achivedAll products available at unit to serve 100% satisfaction.

Set targets for CAPD to be achieved.

(Ar_P, O_D & Prep Time)Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup)All products serve within self life.

FinancialAchieving AOP (All controllable cost)Opening & Closing checklist followed Control Food Cost & Wastages

Restaurant Rating (Focus on Product)

Optimum use of labour at the unit

Forecasting sales

Ensure right indent is done as per sales forcast

Daily reports as per brand sop

Daily Inventory check.

Proper GRN process at the unit to be followed.

Follow-up with respective teams for smooth functioning of the unit.

Coordinate with finance team for utility payment

Correct Mid month & Monthly MIS

Proper management for petty cash expense and strive towards reducing petty cast expenses

Daily self Life check to ensure minimum spillage.

Brand & Marketing

Plan LSM activity for new launch product

LSM activity to increase orders

People Management

One on One with team Member.

Regular RNR

Employee engagement activities

Personal hygiene for team members

Daily briefing with the team

Retention of people.

As per set target. Ensure every team member is trained on Brand SOP

Training team members for next level responsibility / Growth (Operations)Refresher Training of team

Duty RoasterProcess / InitiativesFollow & Implement Brand SOP's at the unit level.

Preferred candidate profile

From QSR and Cloud Kitchen

Walkin Interview - Sarjapur , Bengaluru

sathya.s@cielhr.com or 8618271268