Deputy Manager- Supply Planning

Role Overview: As a Supply Chain Management (SCM) Team Manager, your primary responsibility is to lead a team by example, guiding, driving, motivating, and engaging them to deliver on key functional expectations such as Supplier On-Time Delivery (OTD), Vendor Managed Inventory (VMI) Min-max performance, Logistics cost reductions, and Days of Inventory on Hand (DOH) improvements. You will own end-to-end responsibility for the team, including performance assessment, team career growth, assessing skill sets, mapping training needs, managing finance budget and forecast, and mitigating attrition. Additionally, you will drive customer engagement and satisfaction by meeting customer expectations, establishing customer-facing key performance indicators (KPIs), conducting periodic customer meetings, and ensuring timely resolution of customer queries and feedback. Key Responsibilities: - Lead a team in SCM with prior team management experience - Guide, motivate, and engage team members to achieve key functional expectations - Own end-to-end responsibility for the team, including performance assessment, career growth, training needs, budgeting, and attrition mitigation - Drive customer engagement and satisfaction through meeting customer expectations, establishing KPIs, and resolving customer queries efficiently - Champion continuous improvement projects to enhance team productivity - Scale existing roles from a supplier planning standpoint - Develop the organization to make creativity and innovation a structured process - Align with global CH and B-Line Materials/SCM Leaders to deploy strategies within the team - Identify and manage risks in business activities and report them in a timely manner - Communicate SCM CoE Strategy and align goals for teams and individuals accordingly Qualifications: - Process-centric mindset with a focus on continuous improvement - Strong alignment with global SCM strategies and leaders - Effective risk management and reporting skills - Excellent communication and goal alignment abilities within teams and individuals Note: Additional details about the company were not provided in the job description.,