Deputy General Manager, Quality-Training Management

Global Process Ownership & Governance

• Establish and maintain the global Training Management Process, including policies, SOPs, standards, and governance structure.


• Define process strategy, roadmap, and harmonized workflows for training, qualification, requalification, and periodic assessments.


• Ensure compliance with global regulatory expectations for GxP training documentation and data integrity.

Training Curriculum & Competency Management

• Lead development of global role-based training curricula for GxP functions (R&D, Quality, Manufacturing, Supply Chain, PV, Regulatory).


• Implement competency-based training models and qualification frameworks.


• Partner with functional leaders to ensure accurate job-role mapping and curriculum alignment.

Technology, Systems & Data Integrity

• Serve as Business Owner for the global Learning Management System (Docebo)


• Define system requirements, workflows, data standards, and integration with eQMS, LMS and Human Resource Information System.


• Oversee system validation, upgrades, periodic review, and audit readiness.


• Ensure ALCOA+ data integrity principles for training records globally.

Process Performance, Metrics & Continuous Improvement

• Develop and maintain global training KPIs: training compliance %, overdue training, curriculum accuracy, and qualification metrics.


• Lead trend analysis and escalations, presenting performance updates to Quality Council and Management Review.


• Drive process improvements, simplification, automation, and risk-based training approaches.


• Benchmark industry practices and maintain process maturity roadmap.

Inspection Readiness & Regulatory Support

• Act as global SME during health authority inspections and partner audits covering training systems and records.


• Ensure training processes remain compliant, inspection-ready, and standardized across all sites.


• Lead or support remediation of training-related findings, CAPA, and systemic enhancements.

Global Stakeholder Leadership & Change Management

• Collaborate with HR, IT, Quality, Operations, R&D, and regional/site training leads to ensure aligned execution.


• Facilitate global working groups and communities of practice for training excellence.


• Lead global communication, onboarding, and change-management activities for process and system updates.

People Development & Thought Leadership

• Provide coaching and direction to regional training managers and SMEs involved in training execution.


• Build organizational capability in learning sciences, instructional design, adult learning principles, and GxP compliance.


• Champion a culture of continuous learning and quality mindset across the enterprise.