Deputy Area Manager - Debt Management Services - Rural

1 - 2 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description


 Deputy Area Manager - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.  Duties and Responsibilities 
  • Achieve collections target by visiting customers or agencies.
  • Monitor performance against set parameters and provide regular updates and guidelines.
  • Review and track milestones.
  • Ensure legal guidelines are complied with during product repossession.
  • Travel with Recovery Officers (ROs) as required.
  • Timely allocation of cases to team members.
  • Proficient in Excel for daily tracking of team performance.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily management of the Daily Risk Report (DRR).
  • Develop and implement strategies to improve collection rates.
  • Counsel and groom direct reportees to enhance their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve performance.
  • Legal recovery for Urban NPL Wheels (Vehicle Finance), including repo and legal management.
  • Litigation and case management.
  • Compliance and risk mitigation.
  • Reporting and documentation.

  •  Required Qualifications and Experience 
  • Experience in achieving collections targets through direct customer/agency visits.
  • Ability to monitor performance and provide clear guidelines to teams.
  • Experience in reviewing and tracking operational milestones.
  • Understanding of legal processes related to repossession.
  • Willingness to travel as needed for role requirements.
  • Experience in case allocation and team management.
  • Proficiency in Excel and daily tracking of team performance.
  • Strong record-keeping and documentation skills.
  • Ability to handle escalations and resolve issues effectively.
  • Experience in developing strategies to improve collection rates.
  • Skills in counseling and developing team members.
  • Knowledge of legal recovery processes for vehicle finance and related litigation.
  • Experience in compliance, risk mitigation, reporting, and documentation.
  • Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now
    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune