Job
Description
As a Department Manager at Reliance Retail in Kerala, you will play a crucial role in driving operational excellence and leading a team across key locations in Cochin, Thiruvananthapuram, Palghat, Thrissur, Kottayam, and Kozhikode. This full-time position requires 4 to 6 years of relevant work experience in retail operations. **Key Responsibilities:** - Supervise daily department operations to ensure exceptional product displays, inventory availability, and compliance with company standards. - Lead, motivate, and develop a high-performing department team, conducting regular training and performance assessments. - Monitor sales performance, develop sales strategies, and implement initiatives to achieve and exceed departmental targets. - Engage in active vendor management, from sourcing quality products to negotiating contracts and maintaining strong supplier partnerships. - Implement and monitor loss prevention policies, conducting regular audits and trainings to ensure minimal shrinkage. - Foster strong relationships with customers, promptly resolving inquiries, feedback, and complaints to maximize satisfaction. - Collaborate with store management to coordinate promotional activities, optimize store layout, and ensure effective merchandising. - Oversee inventory control, including ordering, stock rotation, and cycle counts to maintain accurate records and reduce wastage. **Qualifications And Skills:** - Extensive retail operations experience is a must, with a proven track record of achieving department or store targets. - Demonstrated ability in team leadership, providing clear direction, motivation, and development for a diverse retail team. - Proficiency in sales forecasting, with the ability to analyze trends and adapt strategies to maximize departmental performance. - Solid experience in vendor management including negotiation, selection, and ensuring supplier compliance and product quality. - Strong background in loss prevention, implementing controls and processes to minimize shrinkage and protect company assets. - Expertise in customer relationship management, ensuring consistent and high-quality customer service that drives loyalty. - Keen analytical and problem-solving skills, able to assess department needs, troubleshoot issues, and implement improvements. - Excellent communication and interpersonal skills to effectively interact with staff, management, and customers in a fast-paced environment. As a Department Manager at Reliance Retail in Kerala, you will play a crucial role in driving operational excellence and leading a team across key locations in Cochin, Thiruvananthapuram, Palghat, Thrissur, Kottayam, and Kozhikode. This full-time position requires 4 to 6 years of relevant work experience in retail operations. **Key Responsibilities:** - Supervise daily department operations to ensure exceptional product displays, inventory availability, and compliance with company standards. - Lead, motivate, and develop a high-performing department team, conducting regular training and performance assessments. - Monitor sales performance, develop sales strategies, and implement initiatives to achieve and exceed departmental targets. - Engage in active vendor management, from sourcing quality products to negotiating contracts and maintaining strong supplier partnerships. - Implement and monitor loss prevention policies, conducting regular audits and trainings to ensure minimal shrinkage. - Foster strong relationships with customers, promptly resolving inquiries, feedback, and complaints to maximize satisfaction. - Collaborate with store management to coordinate promotional activities, optimize store layout, and ensure effective merchandising. - Oversee inventory control, including ordering, stock rotation, and cycle counts to maintain accurate records and reduce wastage. **Qualifications And Skills:** - Extensive retail operations experience is a must, with a proven track record of achieving department or store targets. - Demonstrated ability in team leadership, providing clear direction, motivation, and development for a diverse retail team. - Proficiency in sales forecasting, with the ability to analyze trends and adapt strategies to maximize departmental performance. - Solid experience in vendor management including negotiation, selection, and ensuring supplier compliance and product quality. - Strong background in loss prevention, implementing controls and processes to minimize shrinkage and protect company assets. - Expertise in customer relationship management, ensuring consistent and high-quality customer service that drives loyalty. - Keen analytical and problem-solving skills, able to assess department needs, troubleshoot issues, and implement improvements. - Excellent communication and interpersonal skills to effectively interact with staff, management, and customers in a fast-paced environment.
