Dental Insurance Verification Agent

Company Mission:

We Help dentists get paid fairly and have peace of mind while providing excellent dental care.

Core Values:

Discipline

Integrity

Responsibility

Proactive

Results - Oriented

About Us:

For more than ten years, EZ Dental Billing has been providing dental offices all over the US with billing solutions to help clients track receivables and maintain efficiency. We are proud to be able to offer 50 years’ worth of combined experience in both accounts receivable and dental practice management. We offer the best solutions against everyday challenges owners battle trying to operate a successful dental practice.

Dental Insurance Verification Agent

Key Job Responsibilities:

• Verify insurance eligibility and dental benefits for new and existing patients via phone calls, payer websites, or electronic verification tools.
• Verify coverage details, including plan effective dates, frequency limitations, waiting periods, annual maximums, deductibles, co-pays, and non-covered services.
• Document all verified information accurately and timely in the dental management system.
• Contact insurance companies directly for clarifications on ambiguous or missing information.
• Identify and escalate issues such as inactive policies, coverage lapses, or unclear benefit rules to the appropriate team.
• Communicate benefit details to front office or treatment coordinators to support accurate treatment planning and financial estimates.
• Maintain confidentiality and HIPAA compliance at all times.
• Meet or exceed daily productivity goals and accuracy standards.
• Support claim submission and billing teams by ensuring that verified insurance information is complete and up-to-date.

Requirements:

• Proven experience of at least 2 years with insurance verification.
• Experience with dental management software. 
• Excellent attention to detail and numbers.
• Strong communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Full English proficiency 
• Microsoft Office skills and proficiency with G-suite (Gmail, Google Calendar, Google Docs, etc); High-speed Internet, PC with two screens, headset, and a webcam

What you can expect with a career at EZDB:

• Overall compensation = U$D 2.75 per hour
• 8h of services provided between 8am to 5pm EST
• Full-time 40 hours per week plus. 
• Convenient remote work opportunity;
• You will have opportunities to learn new skills from our team of experienced professionals.
• If you're ready to take your career to the next level and gain valuable experience, apply today!

Important:

We receive a large number of applications. For better consideration, please submit a 60-second video introducing yourself to lmatos@ezdentalbilling.com