Delivery Partner-SAP Programs

SAP delivery partner will be responsible for the successful delivery of SAP projects and programs.

The responsibilities include:

• Project Management Experience

  Should have at least 20 years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing. Should have experience of leading AMS engagements as well.

• SAP Background

  Preferred at least 5 years of SAP experience in non-PM role

• Project Oversight during execution phase

  : Overseeing the project from start to finish, including design, build, test, and post-go-live support

• Customer support

  : Lead customer support and participate and address program level discussion. Lead monthly steering committee meeting with customer.

• Service quality

  : Ensuring service quality, availability, and operational capability

• Program governance

  : Establishing effective program governance for each account

• Business development

  : Developing new business with clients and contributing to the SAP Business Group. Ability to interact with CxO levels

• Collaboration

  : Working closely with internal and external partners, including customers and project managers

• Escalation management

  : Managing escalations and customer communications

• Reporting

  : Ensuring weekly status reports goes from PM's to clients and conducting internal governance meetings
• Adherence to internal quality (Delivery Excellence) processes
• Maintain healthy profitability of every account considering sold versus delivered margins
• Mentor Project Managers